"Your service and communications are very good.

Payment on line should be seamless, yours is full of landmines.

Your payment system was apparently set up by someone interested in extracting as much frustration as possible. I have paid for countless items on line, this is not a new exercise for me. When trying to pay I was asked for my billing address, shipping address and phone several times when once should have been enough.

Do you think there are enough prompts to use PayPal? Why not add several more? "

"Great customer service, I had some doubts about my purchase, but I call the customer service and they person that took my call was great and answered all my questions. They have Paypal Pay and you can do payments on it, I wish they offer Affirm, but is asking a little too much probably. "

"I was pleased that support responded to my email quickly (within a day). I was disappointed that they could not offer more help. The battery was defective and ballooned to the point that it cracked open the bottom cover panel of the laptop. They only thing support did for me was to recommend buying a replacement battery. I like the mag-15 laptop design and performance, but after this experience, I will likely not purchase another. I've never had this happen to me with any other laptops I have purchased, ever."

"Never heard of eluktronics up to a three days ago.
The website is easy to navigate - called customer service to ask a question and got a person in two minutes and they were helpful.
Excited to get my new laptop!"

"Had fun shopping easy to understand"

"Dead laptop + Good repair price + Quick repairs=Good to go"

"I was able to check out as a guest. No need to create an account and all that. All the necessary info was straightforward. All in all, an easy process. "

"Customer service was good, but some of the (admittedly dumb) questions I had to ask could have been on their website such as whether refurbished products have the same warranty. "

"Everything was great about your site, but I'd like a way to pay with a credit card that doesn't involve PayPal because I don't like them. I ended up paying via Amazon, which worked fine, but would not have been my first choice."

"Customer service was very polite and informative, not to mention willing to help me even though I no longer had a warranty on my machine. "

"I like buying new things, and you guys helped me do that. 10/10 would buy again! And boy it this computer new and awesome. Thanks for the extra stuff too. Everything shipped fast and well, now I love you."

"Well made checkout system and good shipping prices!"

"took me all morning trying to figure out how to pay with my bank card , instead using paypal , so what end up happeing was that l added the item on the basket and then took it off after i didnt see the option paying with a credit card , this happened like couple of times untill iwas able to do it from another computer , l m just glad this ordering process is over "

"Ordering was easy and phone support was a real help"

"It took me less than 1 minute from start to finish to complete my purchase. This was in part because I received prompt, 24 hour customer service that helped answer my questions about the product prior to making my final decision."