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Product & services pricing
5.00/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.75/5
Customer service:
4.75/5
Return/Replacement policy:
4.75/5

Verified
4/5

2021-01-30

Error - You cannot buy our product!

"Really, it gave me an error code when I tried to check out using Amazon Pay. Please try to fix this issue for people who feel more comfortable using Amazon Pay than Paypal.
Error Code: 730023CA1CF488819ACA4E5B635073F6B89EB79D
"


Verified
5/5

2021-01-30

Second purchase, very happy customer

"Eluktronics delivers a fantastic value packed laptop without the bloat. I'm a very happy repeat customer. "


Verified
5/5

2021-01-30

Eluktronics is the brand to watch

"Amazing performance and aesthetics on their products, excellent and knowledgeable customer service, and incredible prices for insane hardware. If you're considering Eluktronics over other brands you're making the right decision! Stop reading reviews and get the high performance laptop you want. They're all fantastic!"


Verified
4/5

2021-01-29

Excellent response time BUT

"when I went to check out I got a "t.reduce is not a function" error, so after several attempts to get it to function, I finally just logged onto my amazon account and was able to process the payment that way. I know from running my own business that payment processors are a headache to deal with, but ideally having more options besides amazon and paypal would be better."


Verified
5/5

2021-01-29

Straight forward and excellent choices

"The specs are laid out well and the options available to each model are easy to select. This will be my first purchase from Eluktronics and I am excited to see just how awesome this computer performs."


Verified
5/5

2021-01-27

Great, simple and straightforward

"The site is easy to navigate around. Products have great documentation as well. "


Verified
5/5

2021-01-26

WONDERFUL

"Was a suer smooth sale! Hopefully my purchase will be just as good!"


Verified
5/5

2021-01-22

I know you either read these or you don't, Y'all don't need a catchy title

"The only thing I can suggest as an improvement is to add a more official and direct method of linking the customers order to the extended warranty purchase, along with a clear explanation of how that order will be linked in the product description."


Verified
5/5

2021-01-20

Weird error on checkout, but browser refresh fixed

"Overall experience was great. Products were easy navigate through and customize. However, on the first purchase attempt using the Amazon account option, a window popped stating:

Something's gone wrong
t.reduce is not a function
Error code: 730023CA1CF48B819ACA4E5B635073F6B89EB79D

Called CS and they said they've never run into that issue before, but they're more than happy to look into it. But, a simple close and reopen of the browser did not repeat on the second attempt.
"


Verified
5/5

2021-01-19

Nice

"I am thankful that eluktronics always has my back when it comes to purchasing replacement parts for my laptop."


Verified
5/5

2021-01-19

Glad I shopped today

"Opportunity to pre-order a RTX 3000 series laptop with an AMD processor. I can't wait to see this."


Verified
5/5

2021-01-19

Eluktronics is great!

"Best tech support out there."


Verified
5/5

2021-01-19

fast and painless process

"thanks to amazon pay I was able to buy the product with my mongolian card"


Verified
1/5

2021-01-18

A slow process

"Why did it take so long to complete my repair"


Verified
5/5

2021-01-18

Pre-Order: RTX 3060 mobile!

"This is my first try with Eluktronics, but you guys / gals seem to know your stuff about customer satisfaction. Can't wait to use RP-15 laptop for games and productivity!"