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Product & services pricing
4.75/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.59/5
Customer service:
4.79/5
Return/Replacement policy:
4.75/5

5/5

2021-01-17

Excellent customer service, High quality product

"Received my Max 17 in December and have had no issues at all with hardware or software(Flawless). The computer itself is a beast when it comes to my main reason for buying it GAMING! When it comes to my future gaming computer purchases I will be focusing on the Eluktronics brand. I love the fact it has minimal Branding on the chassis. (Purchased through amazon)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-01-14

Easy to navigate site

"I really like the simplistic look of the site. It is responsive and easy to navigate."


Verified
5/5

2021-01-14

love it

"i'm so pumped. Eluktronics RAWKS"


Verified
5/5

2021-01-13

Loyal Customer

"Second laptop from eluktroniks. Feels great and looking forward to it"


Verified
5/5

2021-01-11

quick reply from support

"kind approach, quick solution"


Verified
5/5

2021-01-10

Laptop shopping made easy

"This was the only place I could find clear option/specs when trying to order a thermal well reviewed laptop without missing a key component. "


Verified
5/5

2021-01-09

i like the company and the options it gives. the brand less option is very clean and bold of the company to offer

"this company and its site is clean and easy to use."


Verified
5/5

2021-01-09

Great products and customer service

"This company has been everything I've ever wanted in a laptop supplier. My laptop's build quality is robust enough to stand up to heavy daily use and frequent transport without falling apart like my previous laptops. Even when I do have a hardware issue, I am always able to reach a human at customer support quickly, and they always go above and beyond to help me, e.g. waiving shipping fees to replace a failing part. It's a huge improvement over my past experiences with flimsy, poorly built laptops. The prices can be somewhat high, but they're less expensive than constant repairs. "


Verified
5/5

2021-01-08

Called support and they were very helpful to get my custom laptop order placed!

"Everyone was very friendly and helpful."


Verified
5/5

2021-01-08

"Smooth checkout with Amazon Pay. I expect hi-quality. "


Verified
5/5

2021-01-06

Unleash The Beast!

"Amazing customer service! Promptly, sent me specs on the IPS panel to look at key metrics. They have answered all my questions and more. Top notch."


Verified
5/5

2021-01-05

had to call to verify

"the timing of the delivery was important as a friend is flying to deliver to me. Customer Service confirmed it will make on time. No wait time for the phone call, woohoo!!"


Verified
4/5

2021-01-05

Clear and easy; wish for more option

"In customizing the laptops, the only options are storage and ram, or nothing at all - no option for just storage, or just ram when making your selections for hardware."


Verified
5/5

2021-01-05

Great

"I'm happy with my service"


Verified
5/5

2021-01-04

What i was looking for

"I could not find a laptop in my budget that was what I had all features I was looking for until I found this company. Thank you"