ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.75/5
Customer service:
4.75/5
Return/Replacement policy:
4.75/5

Verified
4/5

2020-12-04

Great products, navigation is wonky

"Great products! Did hours of research and reviews and this is the best product by far for power users. Website navigation could use some redesign..."


Verified
4/5

2020-12-04

Very Fast and Easy

"Really easy to set up a laptop. I wish I could just add my card instead of using Amazon Pay, but it is all the same."


Verified
5/5

2020-12-03

Great computer!

"Just bought a mech 15 g3 and it’s hands down the best laptop I’ve ever had! Came with a lot of great extras! So glad I found this company."


Verified
1/5

2020-12-01

Website issue

"The first time I attempted to place an order, the charge via Amazon Pay was completed, however, the order was never created.

I had to call both Amazon and Eluktronics to have the initial charge reversed before I could place a valid order.
"


Verified
5/5

2020-11-30

great company

"great computers with quality service"


Verified
5/5

2020-11-30

Amazing Customer Service

"I accidentally ordered the wrong laptop ( Max-15 instead of the Mech-15) I reached out with an email and they were able to cancel my order before it shipped and place my new order with no headache at all. They were very understanding and efficient. "


Verified
5/5

2020-11-28

Patient Shopper

"I have been spying on Eluktronics' computers for months and when it came time to finally purchase I was happy to see new added value at a reduced cost. I purchased the MECH-15 G3 with G-Sync & Advanced Optimus which was slightly different from what I had expected to purchase, but the added value of G-SYNC et al and the discount pushed me over the edge! Excited to receive the highest quality machine I've ever purchased very soon!"


Verified
5/5

2020-11-28

Great Company

"2nd machine ordered from these guys. Top notch website, easy to use, lots of details, great support. Highly recommend buying from Eluktronics."


Verified
5/5

2020-11-27

"Quick payment with Amazon!"


Verified
5/5

2020-11-27

Merry Christmas to ME!

"Purchased two units with EXACTLY the parts I needed to make this work perfectly with my business system requirements. Can't wait to get started in 2021 with these monsters by my side."


Verified
4/5

2020-11-27

Website was borked

"The website told me to call for preorder. I waited until they were open and then called where I was told that they never take order over the phone.

It turns out that the laptop I wanted was placed in the cart anyhow.
"


Verified
5/5

2020-11-27

First time Eluktronics buyer

"Wanted to get aboard the Ryzen laptop parade. Too many of the current models out there have lousy displays or bad cooling, or stick you with too small of an SSD. Was very happy to find this brand. Will tell my friends."


Verified
5/5

2020-11-25

CHEAP AS HELL BUNDLE FOR THE ULTIMATE LAPTOP

"I have been waiting to purchase the Mech 15 G3 since June (after checking JarrodTech's video! I waited all this time because I had a feeling Eluktronics will have great sale on Black Friday. The bundle comes out to $2099 but with the promo code it comes out to $1699 before tax. I already saved $400. Unbelievable!!! For a 15.6" laptop with g sync, the latest i7 10th gen, 1 tb ssd, 16gb ram, liquid paste, and a rtx 2070 super and a free gaming bundle that includes mouse pad, mouse, headset, and hdmi cable to come with a price of $1699 is cheap as hell! This laptop is worth every penny. I cannot wait to try it! However, I really wanted to add more ram and more storage to it. I do not mind paying a little bit more. Overall, I cannot complain for the price!

P.S. Thanks Matthew for the information and help!
"


Verified
1/5

2020-11-24

Problem in the communication

"Delay to answer the emails, I ordered laptop and the only thing that I have is the order number, no estimate date or tracking number. I email asking and no answer so far.

Also before order I email the company asking the possibility of any black Friday deals, the answer was will not have any black Friday deal for this model, order and to days later I so a better deal on the website with faster delivery.
"


Verified
5/5

2020-11-24

Easy Checkout & Great Value

"The checkout process was easy to use.
And the AMD Ryzen 15" business laptop is great value!
"