"Very professional, very nice sell representative"

"I called back in September 2020 to inquire about an item and spoke to Walter who was very knowledgeable and helpful at that point. I called again in November to order the item and surprisingly was greeted over the phone by Walter again. Like on the previous call, Walter was very helpful and he took care of my needs. I hope the delivery service will be 5-star like the customer service provided to me by Walter today. "

"Jan does his job very well, I am very satisfied"

"I ordered through John over the phone and he was so very patient with me. He was never pushy or rude. He explained everything to me about the product and order. I would only like to order through John for my next purchase. "

"We got everything what we needed with good prices. Ariana and her manager were very helpful throughout the purchasing process.
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"PAM is very responsive and patient sales executive who understands your requirements and try to fulfill utmost by offering great deals. very happy with this purchasing experience during this Covid-19 time.
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"Adrienne was outstanding and very helpful in my purchase of my dining room set. The delivery service was outstanding and did an awesome job. Thank you to all of them"

"She walked me through a very simple process to purchase all the pieces I want and apply for the financing of them with free delivery!

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"My name is William. My wife and I have been looking for new pieces to add to our living room. We have gone to numerous brick and mortar furniture stores near us. The attention that we received at all of them can only be classified as "customer dis-service". Actually, disrespect is what we received. We were treated as if the staff in the stores were doing us a favor, in allowing us into their stores. On top of this, the add on fees piled up and almost doubled the prices that we first were quoted. A loveseat that had a price tag on it of $900.00 became an invoice of $1700.00. All of this, and the loveseat would be delivered to the curb in front of our driveway. WOW. How fortunate were we? ...... Actually, we were very fortunate. That brick and mortar store, sharing the name of a woman, beginning with the first letter of the English alphabet, could not complete our order as their computer WiFi in the building went down. Maybe it was "divine intervention", but whatever it was, I thank everything holy in this land. This is where your company comes into the picture. I took the names of the pieces that we decided on, and began looking for them elsewhere. I "GOOGLED" them. Your site came up as the fourth option. As I know that Google gets paid to list certain sites as the top three, I usually start at number 4. Thank you Jesus for my neurotic nature and behavioral traits, because YOU GUYS ROCK. Your website was a breeze to navigate. I found exactly what we already decided on and placed them into my cart. Here is where it gets a little squirrely. I attempted to check out three times. Every time I entered my credit card expiration date information, I was kicked back to the beginning of my cart. Frustrated and getting annoyed, I called the phone number listed on the website. It being a 212 exchange, and me being from N.Y., I assumed the worst and hoped for the best. Low and behold, a person answered the line. A real, living, breathing human being on the other end of the line. Not a recording asking me to first choose #2 if I want English, after listening to a dissertation in another language about #1. A voice stated, " Hello, my name is Walter. How can I assist you?" I paused to see if it was going to be artificial intelligence and it would then disconnect the call after a few seconds. But wait, .... thats not what happened. The voice once again spoke. "Hello, are you there?" "I am", I replied. Then I began to explain the situation. Walter stated, "No problem. Let me help you with that", and then he did just that. A customer service representative that actually wanted to, and did, help me. Unheard of you say. Believe me, I was taken back too. Then Walter asked, "Will the delivery be to the first floor? There is no charge for white glove delivery." Ummmmm, WHAT? Really? I was shocked again. So the amount to be charged to my credit card is actually the price for the furniture? No. It can't be, you are saying. But it is the God's honest truth. Call Walter if you need help. If you get someone else, and if Walter is an example of the customer service representative's at this company, then fear NOT. You WILL be treated as a CUSTOMER should. Unbelievable you say. Trust me. I wouldn't believe it either if it didn't happen to me. "

"Vicki was very helpful and provided all the support l needed."

"RIO was great! She answered all my questions and helped with shipping and setup. Also helped with financing. She reassured me that all the the pieces would ship together and that I could cancel if any item is unavailable. Much nicer than the people at Star. Thank you!
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"Receive it. I had the pleasure speaking with Walter he was polite, patient and very helpful!"

"This was one of the best online purchasing experiences I've had. My agent Ariana was really helpful. She found what I needed, verified stock, answered all my questions and processed the transaction for me. We've been looking for furniture for months and this was way more efficient and pleasant that stumbling around high-end furniture stores all over town with salesclerks that would rather be somewhere else. In contrast, this experience was rather delightful. I handled everything via chat with Ariana. She held my order for a day while I discussed with my wife, measured the room, etc. When I logged in the next day Ariana greeted me, remembered everything and handled it perfectly. I sincerely appreciated it, and we're looking forward to receiving our order."

"We had a new home to furnish, so needed furniture from multiple stores (Dining Room Outlet, Bedroom Furniture Discounts, Discount Living Rooms, and TV Stands Outlet) Our sales consultant, Kate, made this process easy for us and consolidated this order so it could be shipped and delivered all together. We'll follow up with a review of the shipping and delivery process afterwards. Only wish is that the 4 websites were all linked so you could have just one shopping cart. Prices can't be beat!"