"We ordered furniture in Sept 2021, and the final piece arrived yesterday, Sept 13, 2022. Mobi has followed up diligently since he took on the case around six months ago, and with his assistance, we finally got our delivery. I have appreciated his help and taking on the tracking of our furniture - without him I am not sure it would have even been resolved!"
"Sean’s attentiveness made this transaction go smoothly."
"Cindy was really helpful with providing me assistance with completing my order. She was very friendly and made the whole process pain free. "
"Just finished chatting online about shipping and suddenly Jack calls and walks me through the sale. Also got a discount on shipping. I just home the bedroom set is of good quality!"
"After ordering our American Drew bedroom set many months ago it was finally delivered last week.
The bedroom set was delivered wrapped and in fine condition, and the delivery company unwrapped and set all pieces up where we asked them to.
The bedroom set is very high quality, and that’s coming from a cabinet maker, we never realized that night stands had power cords and USB ports built in and all the lower drawers in the set were lined with cedar. In this day and age where prices are high and quality is low this bedroom set is much better than expected! I would not hesitate to order from them again as Lon’s as I didn’t mind waiting a while for delivery. I give EmmaMason five stars!"
"Mobi, Tiffy, and Shayne were very helpful throughout our bed order and delivery process. They answered our every question and kept us abreast all along the order. Mobi also got us a $75 refund due to a defect in the wood on our bed.
"
"i had great expeirence working with Sean he was very professional. made sure i get the best quote. followed up multiple times to make sure the furniture that i need can be provided at the best price. i have not seen such a dedicated sales man.
emma mason has great collection and also amazing deals now waiting for my furniture "
"Everything was great Sydney and Sean were very helpful throughout the process I’m very excited to receive my new furniture thank you again"
"I had a wonderful experience with Emma Mason. The price was very competitive, the service was great, and the delivery of my table couldn't have gone any better. I highly recommend Emma Mason and would purchase furniture from them again."
"Jay assisted me with an order and provided great communication. Although the order was delayed, due to supplier issues, I was kept informed throughout the whole process. Highly recommend!!!"
"We just received our furniture and it looks fantastic! The customer service communication was top notch and the delivery was quick and very pleasant. Most definitely an A+ all around
Thank you Nadir for your great attention!
Regards,
Frank Gallardo"
"Wonderful experience all around. Jay kept me informed throughout the whole process, awesome customer service!. My Breakfast room set was delivered on time and looks great. Will definitely recommend to all my friends, family and clients."
"The delivery was on time and the delivery team was very professional. Mobi stayed in contact with me making sure my order was correct and delivered on time. "
"Cindy made ordering a difficult to find product sooo incredibly easy!! Thank you so much for your great customer service!!!"
"It was Labor Day Eve and I figured no one would “really” be working but it was the last few hours of a sale I wanted to take advantage of. Lucky me, the representative, Sean, I got went above and beyond, actually calling me back two times instead of my holding on. I got the order placed, he even left notes of a “had to be received date” it. Definitely 5* service and followed up the next day to confirm my sale order went through. Thank you Sean. Service like you gave me is rare and very appreciated as we really needed a bed as ours was broken by movers."