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Product & services pricing
2.19/5
Chance of future purchase:
2.19/5
Shipping & packaging:
1.25/5
Customer service:
2.19/5
Return/Replacement policy:
2.92/5

5/5

2022-02-18

Beautiful Versailles Vanity!!

"My experience went smoothly from start to finish. Mobi was very friendly and helpful he went above and beyond to assist me. Delivery by Massiano Logistics was scheduled and delivered on time as promised. They were on time very friendly and pleasant. Delivmy vanity with care. Thank you Mobi @ Emma Mason and Massiano Delivery team. "

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5/5

2022-02-18

Great Service

"My purchase went very smoothly. The customer service representative, Rey, provided frequent status updates. I would definitely buy again from Emma Mason. "

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4/5

2022-02-11

We got exactly what we wanted at a low cost, delivered how we wanted, with massive delay, but great follow up from Mobi.

"TLDR: We got exactly what we wanted at a low cost, delivered how we wanted, with massive delay, but great follow up from Mobi.

We found the couch elsewhere but ended up buying from Bedroom Furniture due to the lower cost. When the couch arrived it was exactly what we wanted and was expertly installed in the living room. Which is great

Unfortunately the order was greatly delayed due to shipping concerns. The delay ended up being over 6 months. Which is less great.

The only reason I am not rating this lower due to the extreme delay was due to the constant support and feedback from their delivery manager Mobi. If I could rate her services individually I would give it 5+ stars.
"

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5/5

2022-02-08

Far Exceeded Expectations

"I was apprehensive doing business with bedroomfurniturediscounts.com since they weren't a name brand and the prices seemed too low to be reasonable. But, step by step, they were professional throughout the process and provided the same furniture at a substantial discount. Very pleasantly surprised. Highly recommend."

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5/5

2022-02-04

Furniture Better Looking Than On-Line Pictures

"After almost 5 months (delay due to cargo containers backlogged from overseas which everyone has experienced), our A.R.T. furniture finally arrived today. The company representatives, Tiffany Tan and Gary were excellent about updating us as delivery kept slipping. Today, the 2 delivery men were very professional and expedient in assembling our bed and placing each item carefully into the exact spot I wanted them. They had to maneuver a bit in assembling the bed and didn't complain at all. I can honestly say the dresser top was stunning with a high gloss finish that doesn't appear in the on-line photos. Although I would like to have seen cedar lining in all drawers versus just the bottom drawers, this was fine. The quality of the furniture matches the descriptions given. The secret drawer enclosures in the nightstands and dresser were a nice touch."

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1/5

2021-11-21

Terrible company !

"I ordered my dining set in June 2021 its now November and I still don't have it! I have been told 5 different dates that I would receive it .No one in customer service knows what they are talking about. First they told me my table was in then someone emailed me and told me it would not be in until Septtenber ! Then they told me the six chairs were not in! When I ordered in June they told me my set was in stock to be delivered in 30 days.. You can't talk to the owner Lenny because he is never available or so his lackies say! I should have never paid them. NowI'm sure I'm out 1500.00. Do not buy from them!"

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5/5

2020-12-19

Love my bedroom furniture & Ariana!

"I was weary of buying bedroom furniture online without seeing it in person and I hadn’t heard of this store. But I used the live chat and Ariana answered all my questions and assured me I would have it by the date I needed it. Sure enough it did and it was perfect! The white glove delivery is awesome! The delivery men took it right in my bedroom and set it up. My only complaint was the delivery guys left dirty grimy fingerprints all over my brand new white furniture...but they wiped right off with a damp rag no problem. The furniture made it all the way to Virginia in perfect brand new condition and it’s absolutely beautiful! I will tell all my friends and family about this place! Thank you Ariana for all your help! You rock!"

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5/5

2020-11-08

Kate

"Kate is great and helped me a lot on my King bed purchase."

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5/5

2020-11-07

Great customer service!

"It is easy and convenient to place an order! "

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5/5

2020-11-05

Walter is the best!!!

"These people is amazing , very professionals , the best customer service ever , thank you walter for being so kind and helpful ."

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5/5

2020-11-05

Ariana you rock

"Ariana was very passion with all my questions and concerns. She made my experience very pleasant. Thank you Ariana."

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5/5

2020-11-04

Ariana did a great job on our on-line hat.

"I'll tell you more when I receive the furniture."


5/5

2020-11-04

Really helpful and strong follow through

"The desk chair that I ordered was discontinued, and Walter was really helpful in identifying an alternative chair that could be sustituted. Rather than put me on hold multiple times, he reached out to the vendor and called me back with a solution. I really appreciate his help."


5/5

2020-11-04

Sean was great

"Sean was really nice, very helpful and clear about information I required. He was great at placing my order over the phone"


5/5

2020-11-04

Andrian A was great!

"Andrian A was a great help in talking me through the online ordering process. I sincerely appreciate his assistance. "

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