"Awesome tea, it arrived on time. Good value! "
"Very satisfied. The Taranjulie Estate tea is delicious."
"the tea is very good, the shipping worked...."
"I am extremely happy with the items I purchased and delivery was very fast. I will definitely shop again!"
"Years of great tea. After trying many different blends, I keep coming back to the breakfast blend #1, and the "buckingham palace garden party" blend. "
"Great tea; great service. Where else would you go?"
"great online experience, highly satisfied again. "
"Fast delivery of quality product"
"Great tea and service. Been buying from this company for several years and never had a problem."
"The website was rather clunky when trying to enter my address as a returning customer. However, the teapot arrived very promptly."
“Thank you for your recent order with us. We apologize you were not satisfied with the website usability, we would like to speak with you regarding your online shopping experience with us. Please contact our customer service department at 877 734 2458.”
"I think the price was a bit too high, but besides that I was happy."
“Thank you for your recent order with us. I have checked on the order you placed and the shipping charges paid are accurate for the shipping address provided for your order. Please be advised that shipping costs are based on the weight and distance the item will travel and the method of service selected. Please fill free to contact us with questions.”
"This was a gift for my granddaughter who wanted her own tea set. After exploring discount stores, this was by far the best value and the most pratical. She loves that she can "take it with her" and the quality is great! Thank you
Kay"
"Great quality products, fast delivery, no problem at any point in the transaction. "
"Love the ease of using the site and delicious product."
"Very easy to place my order, I will use The English Tea Store again. I am so happy you have my favorite English foods that I miss. Thank you. "
A rep from English Tea Store, , has responded:
“Thank you for your recent order with us. We apologize that your order was not received. We are showing a delivery made on 4/24/13. As we discussed, your order will be reshipped out to you and tracking will be sent the email address on file. We will continue to look further into why your emails were not replied to, we appreciate your business. Please feel free to contact our customer service department at 877 734 2458 with any questions.”