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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-05-07

"Products were just as I ordered, and were delivered in a timely manner. Thank you."


Verified
5/5

2013-05-07

"Order arrived promptly and safely. It will make a beautiful gift for my daughter. Thank you! :)"


Verified
5/5

2013-05-06

"Ordering was easy and I received my purchase within one week. "


Verified
5/5

2013-05-06

"Quick service, complete order shipped, as usual. Thanks"

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Verified
5/5

2013-05-06

"I have made multiple purchases, and have always been fully satisfied. I would recommend everyone to purchase here! Great prices, great service."


Verified
5/5

2013-05-06

"This place has all you'll ever need when it comes to tea... Awesome!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-05-06

"shipping is quick and not over priced. tea is as advertised. I started out buying my tea at tea dog, but lately they are always out of stock, so I started ordering from English Tea Store, they always seem to have what I want."


Verified
5/5

2013-05-06

"This website offered items I would not have found elsewhere and the delivery was timely and costs were not prohibitive."


Verified
5/5

2013-05-05

"I will buy again!. Excellent quality tea and uncomplicated shipping."


Verified
4/5

2013-05-05

"My experience was great and the tea was very good. I bought some large loose tea bags and several loose teas. Being new to using loose tea, the only thing that would have helped me was some instructions on how much tea I should put in the bag. Next time I will buy some small tea bags and try some other flavores. Yes, I said next time. I will be back. It was fun receiving my shipment. It was good quality tea. Thank you."


Rep reply posted 2013-05-07
A rep from English Tea Store, , has responded:

“Thank you for your recent order with us. We apologize one of the items you ordered was damaged. As we discussed, a reship was set up for you. The items are in transit and tracking was sent to the email address on file. Please feel free to contact our customer service department at 877 734 2458 with any questions.”


Verified
5/5

2013-05-05

"Great tea, great price great service. "


Verified
5/5

2013-05-05

"I have always been very satisfied with my purchases from English Tea Store. Their products are always first class and delivery is always in a very timely manner. Thank you English Tea Store for your great service."


Verified
5/5

2013-05-05

"Came so quickly and in excellent condition - will definitely use site again."


Verified
5/5

2013-05-05

"Everything came quickly and loved the product. Thanks! "


Verified
5/5

2013-05-04

"The products are great and so is the service. On my previous order they were out of one item. They shipped the rest immediately and called me on the phone to see whether I wanted a replacement or refund of the out-of-stock item. I picked a replacement and it was shipped that day. Great service!"