ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.29/5
Customer service:
4.29/5
Return/Replacement policy:
4.38/5

5/5

2024-01-13

Good Product and Customer Service

"Head unit functions as expected, Apple Carplay works well. Had an issue with a wiring harness which was addressed through their customer support team and replaced. Overall good experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-12

Great service

"Had trouble with sound on unit x3 plus not working with multiple solutions not solving issue. After much help from customer service rep Jessica she was able help with staring the process of sending a new unit out to help resolve this. Thanks again. looking forward to a cool new radio. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-12

Great product and Customer Service

"I purchased a Q98Pro for my 09 Mazda 6, and never had an issue with the product. Recently purchased a 2010 Mazda 6 and required customer service for the radio. Their responses were prompt and very professional. I would definitely purchased another stereo from this company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

5/5

2024-01-11

Good customer service

"The Q80SE Android car stereo arrived quickly after I ordered it directly from Eonon. It was easy to install, and functions and sounds great! It looks like a factory product in my dash. I had a minor issue about a month after installation, and customer service replied within 24 hours. So far the unit does everything as described."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-10

Amazing product

"I have bought three units so far and only had a problem with one unit which I contacted support and they immediately sent out a new one straight away all units have worked amazing and I highly recommend them "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-10

Service

"They are ver kind and they respond relatively fast"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-09

Fast and Easy Upgrade

"Excellent upgrade for my aging truck. Super fast shipping and easy plug and play installation. Even the steering wheel controls worked immediately. Great Android head unit at a fair price. Customer service was quick to respond to questions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-09

It ticks (almost) all my boxes

"Everything you need from a modern HU and from a cool customer support crew. I've been an Eonon customer for many, many years, since 2015 (or something like that). I'm on a 4th model already for, basically, the same car (a mazda 3 BK). Couldn't be happier, honestly. I'm using the unit in Europe and everything that I need works out of the box (didn't try the 4g stuff but I cannot be bothered with that anyway).

Thanks for a great product and responsive people!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-08

Great service great product

"After purchasing my car stereo had slight hiccup on installing but this was soon resolved by tech support promptly will buy from again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-08

Excellent and timely customer service!

"I've had a great experience with Eonon so far. I bought a head unit for originally 260 dollars but it turns out they reduced the price just a day later. I sent them an email asking for a price difference refund not really expecting anything, and to my pleasant surprise they responded the same day with one. Can't recommend them enough!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-08

Top post purchase customer service

"Excellent product. Had some trouble with installation, shot an email thru and pleased to get a concrete response with solutions within a day. Great product support."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-07

Excellent support!

"Excellent support, helpfull service giving instructions for the proper configuration and firmware upgrade of the device.
Kind and to the point support!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-05

Awesome Response Times

"Purchased a head unit mid last year, have had issues with google and booting up. One email to Eonon and it was sorted. New software update sent straight away. Downloaded and plugged into the headunit and instant fix so happy, thanks Eonon appreciate the quick response."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-01-04

excellent service

"stereo was lost in transit and eonon instantly sent another screen over. great customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-01-03

Good value

"I got the latest Android set for my E39 which upgraded it to the 21st century. Their customer service has been outstanding with sorting minor issues. All were resolved with their guidance. They are even sending me an additional mounting bracket at no cost. The only issue I had was the time difference which is no ones fault. They responded promptly to all my inquiries and were very courteous. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges