"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Easy, affordable and will
Be back to order more contacts and glasses"
"Easiest and most hassle free way to get my contacts! Thank you!! "
"I love the fact that EZContacts did not give me a huge "PROCESSING" fee in the cart. That is so annoying and a huge waste of time when looking for the best priced contacts!!!
I'll keep coming back!"
"easy to order, the price is right, delivery excellent!!!!"
"Lower the price! I didn’t have money available on FSA card."
"The ease of just ordering on line and uploading a photo of the RX is great! "
"A lot of options & easy to choose "
"Easy to use until this part I just wanted order glasses "
"Glasses and lenses are just what I ordered but shipping time is long, 4 weeks, but the price was the lowest online and they offer the highest index lenses. I’d buy again, just have to be patient with delivery."
"Very excited to find the frames I wanted at such a great price."
"Best pricing I could find, straight forward ordering, and prompt delivery."
"You guys provide quality frames at a great price! "
"I’m always going to order from whatever website has the best price and that seems to consistently be this one"
"Very good price. I will shop again.
"
"The glasses I ordered did not fit my lenses, and it’s been a hassle to return them. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly.
To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue.
We look forward to hearing from you shortly!
”