"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Catchy Title says it all. Easy to use the site, find what I want and input prescription. Fast process, start to finish. Speedy delivery on the last order, I am confident of the same service for this order. "
"It pays to shop around. I used to order contacts and these eye drops from another place that had the lowest price. I’ve found a new place to shop!"
"I have looked these frames up everywhere and they were almost $200 cheaper!!! Hurray! "
"This was my second time ordering and the process to reorder was so simple and swift!"
"I appreciate the website design that made my purchase smooth. Thank You"
"Good communication. Order was exactly what I purchased"
"I am still waiting on my order. It has been over 1 month. Only after I enquired on my order was I given the reason for the delay (item is being restocked by the manufacturer).
"
"Great system, reasonable pricing, very happy "
"Been 5 days and still not shipped. "
"I love my glasses thank you and got it for a great deal!"
"I absolutely beautiful glasses, case. Looking for another pair now"
"There was nowhere for me to apply the discount code, GXPFB9123, I got when I gave all my info "
"I'm pretty happy with the service and the shipping is free and I get my contacts quickly. The prices are reasonable and I don't have to order a minimum to get a good price."
"I have ordered before and am very happy with your costumer service. I returned once and got my money back"
"Pictures were clear. Prices were unthinkable :D "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for your review. We regret to hear that your recent order has been delayed. We understand your frustration and are working diligently to get your package to you as quickly as possible.
Rest assured, we're prioritizing your order and taking every step to expedite its shipment. We’ll be sure to keep you updated on its progress and send you the tracking information and estimated delivery date as soon as possible.
We appreciate your patience and understanding during this time. If you have any questions or concerns, please don't hesitate to reach out to us and we’ll be glad to assist.
Thank you for your continued business. We value your feedback and look forward to exceeding your expectations in the future.
”