Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Featured Review
"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Easy Peasy
"This was my first time ordering from EZ Contacts. The order process was painless! Can't wait to see my new sunglasses!"
Easy and CHEAP
"Fast and great price what’s not to love?"
Very easy to huy
"It was quick and easy. To buy and super convenient. "
No place to enter the Welcome 10 code
"Scammed out of the so called 10 percent off by no where to enter the code."
Lack of communication and understanding towards
"Lack of communication and "
Best Prices for the Real Thing
"I've only bought sunglasses so far but I've been happy with every single pair. There are authentic and real and my daughter didn't believe it because the price was so cheap. The shipping has been great. I've never had to return anything and I am a very happy customer."
EASY BREEZY - PERSOL STYLE
"AWESOME WEBSITE. EASY CHECK OUT. I WILL BE A CUSTOMER FOR LIFE"
excellent service
"thank you for your service. .. "
I can see the future with my new frames!
"They have what I want, and at a good price!"
Fast, Secure and Precise Order Taking
"Have the products with competitive pricing. Easy order processing and the prescription verification. Highly recommended ! "
Cheapest Around
"Easiest website to order from and the price is what you said. All others have hidden fees. Thanks for being honest."
Amazing fsst
"Easy process, great prices, website worked amazing"
Convenient and Easy
"Perhaps the arrangement on this site is analogous to pill mills of the early aughts, or an appropriate counterpoint to the regulatory capture enjoyed by the Optical Cartels but I found it much easier and affordable than alternatives like Costco or a local provider. I like that I can get a prescription for the contacts I know that I still need without the prerequisite of an inconvenient and intrusive eye exam."
FAST & EASY
"I am very happy with this site and the ease of ordering. I did a search for the best cost on these contacts and tried several other sites that later threw in a "processing fee" some over $89.99 extra once I got to the final payment page; so I empty those carts. "
Coupon for what? Fingers crossed
"I was unable to enter the coupon code for 10% because there was no option. "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company.
We value your input and want to understand the specific concerns that led to your dissatisfaction.
Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively.
We appreciate your willingness to help us improve our services.
”