"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Easy shopping and great prices "
"Got the best deal on the choice manifested since years. "
"love to get my contacts with Ezcontact , fast and efficient. "
"Prices were competitive, which is why I came here. But-- I just placed my first order with from this website and didn't see the email for 10% off my first order until AFTER the order was placed. Maybe I can try to resolve this....."
"Been ordering my contacts for years from EZcontacts. Love the deals, fast shipping and quality. I recommended them to my sister too for her kids since they wear glasses and the optometrist wanted $350 per frame and prescription and should could find the exact same item and quality of lenses for at least half that price. "
"I purchased Dolce & Gabbana sunglasses. They were so affordable! I will definitely be a repeat customer. "
"Affordable for name brand sunglasses"
"Ordering was easy. 5 days later I’d appreciate shipping status. I understand holiday mail traffic, that’s accepted. A text or email would be good, though."
"The others induce you to order with sharp prices and then clip you for some B.S. processing fee at the end. Blah"
"My wife and I will always be returning customers !"
"Called your hotline. The waiting time was short and my question was quickly and professionally answered. Order process was clear and easy. "
"would not work on cell phone. Had to use laptop to get correct order. Had to reenter credit card information twice. "
"Very easy to order contacts and upload prescription. Best prices out there. "
"Easy to order and been dealing with EZ for years. Very convenient for US who live rural. Thanks EZcontacts!"
"coupon didn't work.
coupon provided didn't work via email or messages"
A rep from EZContacts, Olivia_Miller, has responded:
“Thank you for your feedback! We're glad to hear that your ordering experience was easy. We understand how important it is to stay updated on your order status, especially during busy holiday periods. While we do send email updates, we recommend checking your spam or junk folder just in case the messages were filtered there.
If you haven't received an update yet, please feel free to reach out to us, and we'll gladly provide you with the latest shipping status. We truly appreciate your patience and understanding!”