"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"The ordering process was easy, the price was comparably lower and I’m hoping that the delivery and product quality will also be excellent. "
"Love the ease of ordering online. Quick and easy! Been using EZContacts for several years and never had a problem."
"Love my new shades, makes me look sharp "
"I found EZ Contacts while searching the interweb for sun glasses. They had a bunch of different brands and styles but most importantly the brand and style I was looking for, and I might add at a favorable price!
Navigating the website was easy as well as the check out process. Shipping wasn’t Amazon fast haha but it was very acceptable and the Oakley sunglasses I purchased were just as advertised. Overall great experience and I will be making future purchases. "
"I needed a new pair of Maui Jims, but prices skyrocketed since my last purchase. I was thrilled to find them for a much better price on EZContacts. "
"Fast and easy loved it allllll "
"I took at least 30 days before I received the glasses I had ordered. Website should mention stock status and estimated delivery."
"First time ordering from EZ Contacts! I appreciate how easy the process was & affordable contacts "
"Poor customer service! Office was closed for 3 weeks with no way to reach out to them for help with an order. Will not buy from them again."
"Great website and free shipping"
"I sent an email to the customer service dept. In regards to my purchases and i have yet to receive a response. "
"Great glasses and great value. Fast and easy to order. "
"Thanks for your business. Second time . So easy shopping "
"It was cheap and easy and a lot cheaper than retail. "
"So easy and convenient to order your contacts "
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention.
Upon checking your order, we see that our website states that these frames have a 4-6 week processing time, and they were indeed shipped out within that time frame. We apologize if there was any miscommunication regarding this.
Please don't hesitate to reach out should you require further assistance or clarification.
”