"Rachel provides the best customer service I've ever received both online and offline. Extremely attentive, kind, and knowledgeable. I'd highly recommend this company to people simply because of the CS they provide.
Way to go, EZ Contacts! You're really lucky to have Rachel. Treat her well! "
"Great contact price. Ease of ordering. Fast shipping."
"I am satisfied with my purchase…"
"Fast and safe shipping and packaging. Wide selection of options for all eye-ware needs."
"price was good, ordering was easy. "
"Contacts tearing or chunks missing after one or two days of wear!"
"I order whenever I need contacts and they are always consistent and how fast they get my order out."
"This was my first time ordering straight forward no hidden fees ordering was easy thank you"
"Ez contacts are great I have ordered a few times from them and they r always delivered on time and prices r reasonable "
"Answered my questions promptly. Took care of my eyeglass order so professionally and with extreme precision.
I highly recommend ezcontacts! "
"Find the best prices for brand name glasses. Both contact lenses and glasses ship quickly."
"ordering was easy. Not happy with cost! It went up."
"Always quick and easy order and check out. fast delivery. Im a 5th time returning client."
"I have ordered this product many times online because none of our stores carry it. Every time I order, it is as if I am a new customer and the site wants all of my information but then doesn't like what I put in. It too THREE tries today before I accomplished the order.
If Walgreens or Wal Mart actually carried these items, I wouldn't have this problem. The stores only carry the GEL pills and any Gel pill causes liquid cysts in my ****. I MUST have the tablets."
“Hi there,
Thank you for your feedback. We’re sorry to hear about the difficulties you’ve faced when ordering from our site. It’s frustrating to have to re-enter your information, and we understand how that can affect your experience.
We appreciate your loyalty in ordering from us, especially for a product that’s hard to find in stores. We’re actively working to improve our online ordering process to make it more user-friendly.
If there’s anything specific we can assist you with, or if you have suggestions on how we can enhance your experience, please let us know. We truly value your input and hope to make your next order much smoother.”
"Alex was very helpful in explaining the cost of the glasses to me."
"Very satisfied with customer service"
A rep from EZContacts, Olivia_Miller, has responded:
“Hi there,
Thank you for reaching out and providing feedback. We’re sorry to hear that you’ve been having problems with the durability of the contacts. That’s certainly not the experience we want for our customers. Please contact us directly, and we’ll do our best to resolve this issue for you. Your satisfaction is our priority, and we appreciate your feedback!”