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3.75/5
Chance of future purchase:
3.75/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-07-17

Toy Catalog Heaven

"You can't go wrong with FCP, just check out there Lifetime Warranty (even on normal wear items). I really like the Rated Comments by a multitude of other FCP customers. These ratings and comments help me make my final buying decisions, or if I have a question, I just give them a call.
Their helpful videos have provide guidance on how to perform certain tasks, Thank You!
"

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Verified
5/5

2016-07-17

Premium service

"Despite living on the far side of the planet, I always get the best service and speediest delivery from FCP. They also keep me informed of best buys and max quality products - so this is where I shop first. Well done team - and thanks again."

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Verified
5/5

2016-07-16

Alu fine brushed CIC

"Recently bought a new Alu fine brushed center console for the CIC since I've upgraded the NAVI. BMW in Germany couldnt deliver untill september, so lucky I found this in the US :) Receieved excellent service, price was good and shipping was fast to Norway! :)

Recommended seller for sure :)
"

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Verified
5/5

2016-07-15

Best customer and warranty service ever!

"Well, how can I start this review? Simple: Best customer and real lifetime warranty ever!!!!

My story is like this: I bought some parts for my car about a year ago, but for some reason I didn't have the time to use one of them, which was a filter kit for a bmw transmission, until a week ago when I did a refresh of my trans fluid and filter.

Quality was very good, except for the gasket that came with it. It failed the very same day, I noticed because it was dripping all over the garage from the border.

Anyway, I went to their website and wrote an email to see if they had another kind of gasket to redo the job, and Ralph (a CSR) told me it was a kit, so if I wanted to return it, then they would send another replacement, however, the filter it's ok, the thing that failed was the gasket, and removing it means most of the time, destroy it, so it won't make any sense.

The very same day he came back to me to say they credited me AND immediately they shipped the FULL KIT with filter and all, no more questions or RMA's.

So, what can I say?! I was impressed!!! I wasn't expecting that, I just wanted to see if they had another kind of gasket to see if I could get a replacement, even if I needed to buy it again, and remember it happened almost A YEAR LATER of the original purchase date!

I've never ever experienced a service like that before. They're beyond a business, they're committed to the have long term happy and returning customers and I am one of them now.

Thank you FCP team, and thanks a lot Ralph!
"

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Verified
5/5

2016-07-15

SUPER DUPER SATISFIED

"The staffs in fcp is super accomadating to all my requests and very patient to answer all my queries about the product that I have bought.. I would like to specially thank Kyle Bascombe for his patience in assisting me. Appreciate his help a lot "

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Verified
5/5

2016-07-14

Outstanding Service there Just OutRagiouse :::::::::::::::::::::::::::::::::::::::::::

"Quick response time answered all my questions lol , the parts worked better then the Dealership , which is very funny aka quality parts my a** you would expect more from the dealership lol , FCP Eurothey put the "H" In the word HURT on them when it came to the quality and delivery time of the part I ordered... You Guys Rock thank you so much ,,, My car is my Baby as my kids are my future but my car is my outlet , Being Disabled Vet USMC of 16yrs I served , and so do you guys with pride thank you so much... Keep up the Excellent work...Oh-----Rahhhhhhhhhh!
Sorry this tookso long to write , I dont get on the net much, OSS....
"

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Verified
5/5

2016-07-12

Great source for BMW parts

"Very competitive prices and fast delivery"

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Verified
5/5

2016-07-08

no more ignition problems

"I was glad FCP had the bmw OEM lock housing and key tumbler. It was also on sale which made it so much better. I never have to worry because FCP has an awesome warranty on all their parts. Thanks to everyone at FCP for great customer service and having the parts I need for my BMW and Volvo."

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Verified
5/5

2016-07-05

Fast shipping and No hassle returns

"I ordered a pair of HD shocks and it didn't fit well on my ML320. Contacted FCP to return it and received full credits to reorder the OEM made. Fast shipping and life time warranty. It's like my virtual parts warehouse."

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Verified
5/5

2016-06-30

FCP Euro is the real deal

"I buy my parts online from 2 retailers, FCP Euro and German Auto Parts. Both are close to where I live in the northeast U.S. I've been using FCP recently because their prices are a bit better than GAP and delivery is just as fast. You also have a bit more choice for a specific part with varying prices. Phone staff are all professional. Highly recommended. You won't be disappointed ordering from them. "

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Verified
5/5

2016-06-25

I dont know how they did it

"I ordered parts on Thursday evening from FCP in Chicago and were delivered on Friday in California to my door- was no expecting items for at least 5-7 days- didn't opt for any special shipping in fact used the orders over $49 ship for free offer .If this is how there going to provide service I will order everything from them starting now !!"

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Verified
5/5

2016-06-24

Best prices, best service. No nonsense bmw parts

"Email support from FCP was prompt and polite, parts were genuine, and they shipped very quickly whilst having the best price. Zero complaints. "

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Verified
5/5

2016-06-23

Excellent service

"I've ordered a couple of times from FCP and both times the quality, price, shipping, and web info have been excellent."

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Verified
5/5

2016-06-23

I received excellent service, at a great price.

"The items I ordered were difficult to find anywhere else (1995, W-140 automatic trans parts!). FCP Euro had the easiest ordering method, and at a price that was very comfortable for my wallet.

I have recommended them to several of my friends; one who only works on classic MB. He wasn't aware of FCP Euro until I described it to him.

I will DEFINITELY order more parts in the future...Great price, excellent delivery and excellent customer service.

"

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Verified
5/5

2016-06-22

Quick Ship - Exact Fit!!

"My Lemforder Control Arm arrived in 2 days. My mechanic says it was an exact fit, and looked almost identical to the Volvo part it replaced. FCP has great customer service. I've had to call with questions regarding parts and they are very helpful."

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