"Wonderful website and the best prices on the net. Been using them for years. A+ service.
Thank you.
-Brian "
"was a little hard to install the bushings if you compare with the originals but works"
"Very cooperative salesmen.
Online store need to be updated frequently.
"
"I'm pretty sure I remember reading on your web page that 98% of orders ship same day. I guess I'm in the 2% because I just received confirmation that my order was shipped on Friday and I placed the order on Sunday evening. That's very disappointing when my car won't start until the parts arrive."
"I was very pleased to discover you.
Your service reps were excellent. I spoke to several in the process of getting everything I needed ordered, and each was knowledgable and helpful.
And your pricing is good.
I will be ordering more from you soon."
"so, you're sending me another of the *same* pump you already sent? Your cataloging lead me to order the 3507736 the low pressure lift pump, like my 88 740 uses, when I needed 3507436, the stand alone high pressure pump. During the recent heavy winter weather you had, I called and thought I had ordered the correct one, but discovered you all were waiting for me to pay for it. I already fixed the car; I got a pump from the dealer. Thankfully my longstanding with Nalley Volvo got me the pump for about what you guys charge for it. I'm not happy with this transaction, but will still order from FCP. I'll eat the low pressure pump, since I got gasoline in it."
"I've ordered many item for my multiple volvo's on FCP Groton and now FCP Euro. It doesn't matter who I talk with at the shop, they are always willing to help me out and are very kind and easy to deal with. I've tried other online parts stores that specialize in volvo's and those places lacked the personal touch I get when I call FCP. If there is a part I'm looking for that isn't listed on FCP's website I can just call or email them and I get a price right away. Shipping has never been an issue for me either. I literally get my items in about 2 days. I've never had a wrong part or damaged item. I'm very please, and literally getting ready to purchase a new hub assembly for my 98 S70T5 as soon as I'm done with this review. -Thanks"
"FPC Groton is a top notch company, they stand behind the product the sell, thay are professionals know the product, fast to resolve any issues.
"
"Great customer service. Accurate orders and good parts for a great price. They always take time to make sure I have exactly what I need for my car. Great parts selection too!"
"Just wanted to say pricing is amazing. Shipping to east coast states is quick! Never had anything more than next day shipped on just standard shipping. Cost is really good and selection is ok just wish they had more replacement parts for my 2007 passat. "
"Good prices, wish the website would remember your car so you didn't have to put it in every time. "
"FCP Groton is the best company I've every had the pleasure of dealing with, they are fast, efficient and rarely make any mistakes with orders, if they do, they are quick to fix it...
I've been ordering from them for the past 5 yrs getting parts for my Volvo and I'd recommend them as the only place to get your parts...seriously..."
"My 02 530i had a cooling system hose fail. I placed an order for the needed parts and requested two day shipping. Turns out, one of the critical parts I needed was the cooling fan shroud, without it I could not get my car back on the road! I talked to Mike in Cust Service who informed me that the manufacturer was on back-order for these. At this point I was completely frustrated so Mike took an extra step. He found one locally and had it shipped out next day air! That is the kind of service that will keep me returning to FCP! Great prices, great service and great follow thru. That kind of service is hard to find these days and I'm very impressed!
Thanks Mike and Thanks FCP! "
"Ordered the less expensive heater core (#9144221A) for a '98 v70XC, the sales guy said it would be nearly identical to the one that was twice the price, looked fine out of the box, installed in in about an hour, works fine with absolutely no issues, did my research online then called to order, the guy made it seem so easy I thought for sure something would be messed-up, will use these guys again without hesitation,
I would suggest that you wash the outside of the heater core with dish soap a couple of times before you install it to remove the anti-corrosive oil coating, it will burn of...after a while."
"Purchased a brake kit (pads & rotors) for my 99' M3. Everything came as expected, very quickly might I add, and was exactly as promised. Pricing and shipping were both great. I've been meaning to use them again and now I need power steering parts and will definitely be purchasing through them. Highly recommend their products/service. "