"I called to get a tracking number for my order and was told that there was no tracking number. Your rep told me I chose the cheapest shipping and didn't include a tracking number. I paid enough for First Class or Priority Mail. Your shipping charges are not cheap, in fact they are excessive for the small part that I ordered. I will never order from your company again.

They wanted $19.99 for Priority Mail on a part that was less than 1 lb and may have been able to go by First Class. Their shipping rates ARE EXTREMELY EXCESSIVE!!!!!"

"Le seul fabricant de silent bloc de triangle pour BMW en polyurethane qui tient la route est au état unis et vendu chez FCP groton (incroyable). Le délais de livraison est rapide (1 semaine 1/2), les pièces sont en bon état, et emballées correctement. Après montage sur la voiture c'est un produit de qualité, j'ai plus de vibration dans le volant lors du freinage et j'ai retrouvé ma tenue de route d'origine (voir mieux)"

"These guys are fantastic. They are active participants on the forums that I peruse and they sell great parts. Not only that, but the VP emailed me and gave me a discount for a month because I recommend them on those forums."

"I was very happy with how easy it was to find the parts that I needed. They had the lowest prices on what I was looking for. I would most definitely visit them again for my parts needs. I ordered my parts on Saturday and received them on Wednesday. "

"Customer service was very friendly and professional. Shipping was quick; their 2 step packing process is extremely efficient. One person packs, another person checks; eliminates forgetting something which nobody wants. The package came in 3 days all the way to the west coast in Washington...with free shipping too! Prices were lower than all competitors as well. Have already bought a few times more since this review; definitely recommended, you will not be dissapointed."

"Fast and correct deliveries on orders. Great prices. Will be back and passing on your website to friends. Five star service.

Mike Miletich
London, Canada"

"FCP is an outstanding company. Prices are great and they are always on top of everything. Max (The VP) followed up with me in a personal email to make sure everything was perfect. Highly recommended."

"I recently purchased a clutch kit from FCP Gtoton. I have purchased from FCP before and have always been very pleased with the service and quality of the merchandise. I purchased the kit on a Monday and it was delivered on Wednesday. I installed the kit on Friday and ran into a few issues. The issues were not related to the parts I purchased but were preventing the kit from performing properly. Working with Mike Rivera at FCP (an ASE Certified Technician) we were able to determine the problem and get the car back on the road by the following Tuesday. It isn't too often that you can get this level of service from an online company. Hats off to FCP!
F Smith"

"What ever you do, do knot buy from this company, kit was $223.10 because of there screw up I had to go out and spend another $100.00 on top of what I spent at F.C.P they should have on there web site buyer beware because are parts are not that good they are a rip off I bot a timing belt kit, had a bad water pump, The box that the water pump was in was damaged and the gasket was damaged so had to go to dealer and get another gasket which was $10.00 not including gas was another $20.00 had to go out of town to get it, I was told they known about the situation, had to go out to Auto zone to pick up a water pump, do to the car was ready to be put back in running condition, now trying to get money back, I was told I would have funds back 9nto my account the next day after they have received it, now I am being told another two days and I am only getting $27.00 back for a water pump, so I suppose you pay for what you get cheap parts, lesson learned buy local at your local parts house on not online because its not worth the headache, Auto zone water pump was $78.00 & life time warranty and the & they tell me that here water pump was $27.00 something wrong with this picture cheap company never again.... "

"The 1991 Volvo 240 sunvisor clip I purchased is a perfect match! I only needed one for the driver's side visor, but after installation, I double-checked the condition of the passenger side visor clip and broke that one, too! I should have bought 2 from the start. The 20-year old car is a retro blast from the past, but all the plastics are brittle and seem to break by looking or touching. I am very grateful for companies that continue to sell new parts for old European vehicles - especially with lifetime warranties! Great price on the part and reasonable shipping. Very impressive! Thank you."

"I have been buying from FCP for several year’s and find them to be the only place for my late model and older volvo vehicles. They have a good selection of parts not normally stocked by others. Quality service and fast shipping. They are a real parts supplier and not just a parts telephone order transfer service. Their recent transformation to FCP Groton, FCP Import & FCP Euro, illustrates their dedication to customer service by categorizing vehicles to further assist in finding the parts you need.
FCP How To Video’s “Miller Time” What a great and really helpful idea. "

"Great service, great prices. I especially like the advantage of being able to order OEM Volvo parts from FCP Groton. Fast shipping too.
You guys are the greatest, keep up the good work!"

"Ordered from FCP BEFORE I ordered from two other auto parts online sellers. FCP is by far the SLOWEST seller to get me my parts. The others (AdvanceAuto.com and AZautohaus.com) got here on time on a friday. A whole week to get parts from Chicago? FCP took not only the whole day MONDAY but the entire TUESDAY to ship my parts.

update**UPS showed up later that same friday with half my FCP order. The rest is to be delivered tuesday. Can't mount my struts without the strut mounts.
"

"Good pricing, fast processing of orders and goods as described!"

"Excellent turn around time. Received correct parts very fast the 1st time. I would deal with them again! Thanks, John"