"Overall, I'm happy with what I purchased. Not so much with the amount of time it took to 1) Leave the FDC warehouse and 2) USPS delivery ridiculous. I have requested that FDC offer a "Priority Mail" shipping option as current parcel delivery adds 7-10 days to delivery."
" My experience with this website was excellent!! It’s quick and very informative!! I’ll use it again and suggest to friends and family!! I appreciate especially that it gives options do you have packages delivered for earlier dates!!
Thank you!! "
"Excited about my purchase"
"All items I have received are of great quality. I also feel the prices are very fair."
"Great quality and prices. "
"I Loved the look on my tree, I just didn t order enough"
"Ordered cardinal clip on's for my Christmas tree!!!Love them!!They have replaced the red bows.."
"Items arrived in reasonable time and undamaged!"
"Great pricing, quick shipping"
"Fast and easy. I hope the delivery is as quick."
"I have ordered many items. I return because items are as described, good quality, and reasonable price."
"I keep going back to Factory Direct because they are consistent in both the quality of their doll house miniature products and their delivery speed. When you are in the middle of constructing or furnishing a doll house, having to wait weeks or often months to receive what you've ordered and paid for is a real downer. When I order materials from FDC not only do they arrive within a reasonable time period but also match the description on its site. No disappointments. Always excellent service."
"I am just a novice crafter trying to keep busy in this pandemic year. All the products I received have made crafting easy for me. It is hard to shop these days, so glad to find this website!"
"No sales on Christmas items.slow deliveries!"
“Thank you for your feedback, Elizabeth. Due to COVID-19, our shipping times are a little slower than normal. We are currently working with smaller crews to keep everyone as safe as possible, while getting orders shipped asap. We appreciate your patience and understanding during this time.
Regarding Christmas sales, we always recommend signing up for our emails so that you’re first to be notified of all clearance markdowns and coupon offers.
Thank you again for choosing to shop with FDC!
Jessica McKendree”
"Best place for everything."
A rep from Factory Direct Craft Supp, Redacted, has responded:
“Thank you for your feedback, Karen. Right now, our distribution center is experiencing shipping delays due to COVID-19. We understand your frustrations but we want you to know that we are currently working with smaller crews to keep everyone as safe as possible, while getting orders shipped asap.
We greatly appreciate your patience and understanding during this time.
Thank you,
Jessica McKendree”