"I ordered two sets of the clip on old-school style candle lights they arrived quickly and were beautiful "
"Excellent customer service. "
"Always appreciate the prompt arrival of my orders."
"Was very easy to find and purchase."
"Happy with product. Looks great on candle."
"I ordered two wigs by mistake and they canceled my order so I could place the correct order! Thank you!"
"I ordered cream metal french buckets which arrived promptly, wrapped very well. The cream buckets are lovely - well made and the perfect color. "
"I can always find what I am looking for at Factory Direct Crafts."
"Great decoration until my dog got on my table while I was out and ate it!! Ordering more!!"
"Ordered some gold poinsettias and I really
Like them. So I ordered a few more. If I don’t get them before Xmas, I’ll use them next Christmas."
"Overall, I'm happy with what I purchased. Not so much with the amount of time it took to 1) Leave the FDC warehouse and 2) USPS delivery ridiculous. I have requested that FDC offer a "Priority Mail" shipping option as current parcel delivery adds 7-10 days to delivery."
" My experience with this website was excellent!! It’s quick and very informative!! I’ll use it again and suggest to friends and family!! I appreciate especially that it gives options do you have packages delivered for earlier dates!!
Thank you!! "
"Excited about my purchase"
"All items I have received are of great quality. I also feel the prices are very fair."
"Great quality and prices. "
A rep from Factory Direct Craft Supp, Redacted, has responded:
“Thank you for your feedback, Karen. Right now, our distribution center is experiencing shipping delays due to COVID-19. We understand your frustrations but we want you to know that we are currently working with smaller crews to keep everyone as safe as possible, while getting orders shipped asap.
We greatly appreciate your patience and understanding during this time.
Thank you,
Jessica McKendree”