"My food boxes were left by trash in the rain and broke apart when i attempted to left, TWICE. A third food box was not delivered on time, 24 hours late and never refrigerated because they can't do that. Needless to say the food spoiled. A Fed ex driver arrived at my work and basically implied that the boxes were to heavy and if WE didn't find a way for him to unload the boxes, he couldn't deliver. Another box was left in the rain NOT MY DOOR WAY, BUT IN THE RAIN, to be soak and again shred when I attempted to lift it.Shipping is never on time. Do yourself a favor and use UPS or postal service. Do not use Fed Ex EVER. HORRIBLE SERVICE!!!"
"They didn’t put a shipping label on my package I put straps around the package to make sure the two tires didn’t get lost they cut the straps on the tires and put plastic and ship the tires back to me like as if it was my fault that the shipping label was not put on when they were the one that was supposed to put the shipping label to make sure the package got shipped to Destiination bad service Ask for money back and has to wait until Wednesday a week Later for my money to be returned"
"If you want your packages delivered to the wrong address, use fedex. You will be out the items, total loss, they don't care. Terrible company stay away."
"For 5 days I've been calling to locate my packages that wore miss delivered by FedEx I was told this by a supervisor still five days later no one can find my packages they offered to have the driver go to where he left them and get them back for me still without my daughter 16th birthday gifts and Christmas gifts that I have already paid for I refuse to shop anymore with the company that uses them for shipping because FedEx will give your **** away and have no care I called today to find out where my packages were nobody knows then I simply asked and I have your corporate number for complaints nobody has it they are a f****** joke more than likely the driver still people's packages it's ridiculous they have no empathy no concern for consumers no respect I think it's ran by devils so do not ship with them ever"
"FedEx let someone by the name of Gibson sign for my package. My last name Smith. When a company let random people sign for packages that don't belong to them. Then tell me there's nothing to be done. Call my shipper and tell them to file a claim. I want ever ship with them. They need to be closed down. But I signed a warrant."
"Of every company with which I've ever done business, FedEx is the worst. The only thing worse than the ability of FedEx to do anything they say they will, is the incompetence, unwillingness and to deliver packages do not ship with fedEx its bad bad and worst
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"Fedex Lost my packages very important packages !! They dont know who recived my package it is very irresponsible. Dishonest service!!!"
"Of every company with which I've ever done business, FedEx is the worst. The only thing worse than the ability of FedEx to do anything they say they will, is the incompetence, unwillingness and lack of service anyone is sure to encounter while trying to have a FedEx mistake rectified. Within a two week period FedEx screwed up three out of five shipments to me. One was late, one was delivered to the wrong address, one was lost. The contents of each package were valuable and the timeframes were important. All I got from FedEx was a bunch of promises to call me back, which never happened. I had to follow up every time. Ther problem was never fixed. No solution was ever offered or attempted. The service was nonexistent. What garbage management exists within FedEx! How is FedEx still operating? What a sorry excuse for a business. I wish there was a zero star rating option. FedEx is absolutely horrible. "
"I live in a apartment and i am suprised that these fed ex delivery dudes dont know how to dial a buzzer number
After 3 delivery attempts i am still waiting at home taking a day off from work to wait for them to show up. This company needs to train their employees and have better customer service, i called numerous times and every one tells me something different . It took them 3 tries to update my buzzer number and telling me all sorts of lies about how they can call the delivery truck and get an estimate time. WORST SERVICE EVER. I wish there was a button for 0 stars"
"How can a company with such horrible customer service stay in business? Why is it that a rush delivery can stay on the delivery truck for nearly a week without being delivered? This company and their employees blow!"
"I have been waiting on a package for over a week now and when i get an email stating that it will be delivered on 12/6/2018 you would think it would be nope they told me now it is getting changed to 12/7/2018 waited all day got a text that it will be there after speaking with someone yesterday and told them I leave work at 5 everyday and if they can put it in the next day before i leave was told no problem at all now here we are on 12/7/2018 and just got a message stating it is now not gonna be here til 12/10/2018!!!! Are you kidding me ???????? I have been waiting for it all day and nothing then i called customer service and they were giving me the run around saying i can go to where they take the package to which is in a very very bad part of town why would i want to do that and then when i asked for a manager they would not give me one til i said i am done talking to you give me a manager then he gave me the rig around and then when i asked for his general manager he laughed at me and told me no !!!!!! i am so disgusted and after this order i will NEVER use FedEx"
"I WILL NEVER USE FEDEX OR RECOMMEND THIER SERVICES AGAIN! Their driver stole my package and I received THE WORST CUSTOMER EXPERIENCE I HAVE EVER BEEN GIVEN MY ENTIRE LIFE (and I worked in retail for 5 years)!!!! I have called their customer support line NUMEROUS times and have not received ANY reassuring answers. THIS HAS BEEN AN ONGOOING PROCESS SINCE 10/31/18 AND I HAVE YET TO RECEIVE AN ANSWER OR TRUE CUSTOMER SUPPORT! I have been treated like the bad person and pushed in a loop hole when I trusted this company to express mail my valuables. Not only have I spoken with SEVERAL incompetent representatives, THEY ALL are rude and seem TOO BUSY TO SPEAK WITH ME AND HEAR MY QUESTIONS/CONCERNS. So, not only did I lose my valuables worth $236, I have not been given any concrete answers. I was also told that the most I would receive is $100. Oh, not to mention, they lied to me and said they would investigate the driver (they did no such thing)! The representative told me that they go solely off of what the driver describes in their account of the delivery...not sure when thieves admit to stealing packages and note that but hey, I may be asking for too much! In addition to all of this, I was told by the claims department that they could not give me any details about my case and that I have to wait 7 business days for answer. Oh, and the rep told me she was new, so she couldn't help me any further! I mean my experience almost seems like a made up comical story. Sadly, it's not and I am out of resources and my personal items. FEDEX IS HORRIBLE! NEVER.USE.THEM.EVER! The shipping location in Raleigh, NC did NOTHING to help assist in the claims process and the employee got the biggest attitude ever when I asked about what my options would be! Also, they said they could not help me and I need to call the 1-800 number for help. I called the 1-800 number and they told me this location was missed informed about their proper protocol. NO accountability on either end whatsoever! A COMPLETE JOKE! AN EVEN BIGGER JOKE AND SMACK TO THE FACE ON FEDEX CUSTOMERS! I HOPE THE HIGH LEVEL EXECUTIVES ARE CONTENT WITH STEALING PEOPLE’S MONEY AND NOT HOLDING THEIR WORKERS ACCOUNTABLE!"
"Had a package coming from rock auto. I live on a farm in NM. Package never showed up. Was messaged that fed x had made three attempts to deliver. They had never been here at all. Finally had them leave it in Amarillo tx 110 miles away. I will never use fed x again "
"Was supposed to get package Friday. Not delivered. Called and they said Saturday. Not delivered. Still 1000 miles away. From California to NC. Been in Chicago for two days. FedEx needs to be shut down because they are screwed up and have the stupidist people working for them!!!"
"So bought something from Ebay in WV and I live in GA, it gets shipped and says delivery Thursday, Thursday comes delivery changes to friday, and then friday morning it says my package is in Ohio and wont be delivered till monday. Terrible company cant even get a package to you on time."