"I shipped a package from Oklahoma to Florida and paid $56.12 to ship. Two weeks later they sent me an email saying they reviewed my shipping price and adjusted it to $96.70. Sure enough it showed up on my bank statement. I should have known better because whenever they deliver to me the packages I receive are either late, or they tell me the address I have had for over 25 years is wrong, or my packages get delivered to the wrong house. From now on when I ship it will be through UPS or USPS. "
"Hi,
I suggest never to use Fedex services or give anyone your Fedex account number to make a shipment to you.
They abuse the fact that the account holder is not making the shipment and can not approve cost.
Here is what happened.
My customer wanted to us to ship a personal item to him and gave us his Fedex account #.
The goods to be shipped are 2 tee shirts and 2 shorts. It is almost 5 pounds but by the rule of package sizes it is regarded 20 pounds.as We shipped from Istanbul to New York with the Fedex account # of the customer.
Now hear this.
My customer gets an invoice of $2064.29 for this shipment and as you can expect is crazy with our operaration.
FYI, the cost of two way airline ticket to Istanbul NY is $600.
My factory in Istanbul checked what if they sent this package with their own account instead of using customer Fedex acc #.
It turns out we would have paid $125.
Can you see the game Fedex is playing, and this is not the first time.
Taled to customer service couple of times , and they provided a $900 discount. But then I find out they charged is with wrong package size. So they charged my customer 4 time the volume.
I am now trying to prove that the size was entered wrong in their systems.
Bottom line.
Don't give anyone your Fedex account #. Fedex will abuse it. You will get the surprise later so all is happened already. No accapence of price before shipment. Fedex claims that they can not give cost of shipment to anyone else but other then the account holder. They do not request approval from the account holder the cost. So they ship and bat it will be paid.
I am refunding the whole cost to my customer on what he paid to Fedex and that is how customers needs to be treated.
Best
Aydin"
"Very rude and can't wait to make people pay for fast service, overall impatient!
"
"Repeatedly they have failed to deliver items to me on time, or at all. Customer service is completely disappointing if you can get through to a human. I just wish when i order something i could choose the company they use to deliver i will be extremely careful from now on to not order from people who use fedex"
"First off, they should change the name from Fed Ex to straight up F'D UP. Anytime you want something shipped by 2 days, to them that means they are thinking of taking a number 2 on your package and messing it up. We ordered a package guaranteed shipment by Monday. It's now Wednesday and still no package. Does everyone in the Fed Ex company have fat fingers on entering the wrong date on their computers. Will avoid Fed Ex going forward "
"Awaiting a very important document. Received a txt msg from Fedex informing that my package would be delivered on a specific day. Waited in all day and after making some 3 phone calls (given 3 different times) non of which transpired. Didn’t receive my package......wasted a day and I’ve heard nothing from Fedex.
I will NEVER EVER use this unprofessional deceitful untrustworthy so called business again!
I shall contact all of the businesses that I know and inform them to never do business with these cowboys."
"The reason Fed x is failing is a stripped down delivery crew and handelers. I had nine onces of 18 karate Gold shipped to me, insured of course and they delivered it two blocks down from me and fortunately my honest neighbor brought me my package and I have never done business with them again and since then I have campaigned against them. I have fortunately had the influence to turn large companies to switch to other carriers. Be proactive against big business, most of them believe we will take whatever poor quality products and delivery systems they deliver. In order to put these greedy companies out of business are grass roots movements. That includes our corrupt government, they take the lobbyists bribes to not go after these company predeters."
"On February 15 I had a package delivered to my home. The trouble i had with fedex was they said it was left my my front door. It was NOT. It was left at my mailbox by the street and to add insult to injury the driver didn't scan it was delivered. I found my package by the mailbox when I wnet to get the mail. Had to call to get the delivery corrected. I was not satisfied with the Fedex service at all and i was even home for this delivery. I'm lucky my package wasn't stolen
"
"So my husband is over seas serving our country. He is in a war zone. He has missed every holiday birthday and now our big 10 yr anniversary. He ordered me a beautiful gift that I have yet to receive. They have now admitted it is lost but the little **** I talked to mocked me and was so rude I can’t even see straight at this point. Yes it’s just dumb flowers but now almost a week later they are sure to be dead flowers. Plus I have now wasted days waiting for them. My time is precious as I work full time and get to play single mom and spend my nights worrying about my husbands safety. You have one job. To deliver stuff. How would they feel if my husband did his job the way they do theirs. The difference. Their lack of work ethic only killed flowers. If he did his job like they do people would die. Think on that FedEx "
"it's now day 3 and still no package. Called and they said they made a mistake on the label. it's sitting at the distribution warehouse and t"
"Not once or twice but always fedex is unable to deliver to my house, they either leace it down the road or i jave to drive 25 minutes to walgreens to pick up item. Its funny that USPS AND UPS never have a problem. Only fedex so i would advise anyone to go with another shipping company. Any company except for fedex"
"FedEx used to held up as a paragon of efficiency and customer service. Their current ResellerRating score is 1 out of 10 stars. Even allowing for the fact that people are more likely to post negative reviews because they experience bad service, that's a dismal score.
Mine is very simple. Because our porch is fully exposed to both the elements and porch pirates, we have FedEx packages held at a FedEx Office location less than a mile away.
Tracking info showed that something we wanted to have for the weekend would arrive on Saturday. In the meantime, our area had snow -- not a blizzard, but snow. Mid-day, FedEx tracking changed status to: "Scheduled delivery: Tuesday. Local weather delay - Delivery not attempted." Tuesday, because Monday is the MLK holiday.
This, despite the fact that USPS somehow managed to deliver mail to every single house in the area that day.
And, the snow was light enough that I was able to clear our entire driveway and public/personal sidewalks in ~20 minutes. When we get serious snow, it can take well over an hour.
And worse, FedEx Office is on a main street that was well cleared. IOW, they didn't even try to get to their own facility!
Yet another reason why FedEx now earns derision and low ratings."
"Packages that have been drug through a battlefield by a cross-eyed mule, delivered from a salvaged van so creepy your first instinct is to lock-and-load when it pulls up the driveway, to an unknown address 5 miles from it's intended destination, is just a regular day for this company. If there were ever a company that should go out-of-business, save Sears and let this one die already. Have some dignity and for humanity sake end it, for the good of the country. If ever there was proof of the free market being totally broken, this is it folks; communism's best argument."
"So Fedex delivered our package to the wrong address. And since it was shipped ground, they have no way to communicate with the driver. I have filed a claim with FedEx. I have filled a police report as well. FedEx tells me to contact the shipper so THEY can start a lost product and file the claim with FedEx.
I have got nothing but the run around from FedEx. FedEx is the responsible party for misdelivering our package. They, FedEx, should be replacing my product. But they are a big company who does not care about their customers. Don't use FedEx to ship your stuff. Use a tried and true company that has been around for a very long time....
USPS. United States Postal Service. They case # assigned to us is #1231814687
NEVER AGAIN FedEx. "
"paid 200 USD for freight for a chair from Shanghai to my door at Bali, Indonesia.
Now they hold the package as they want more to deliver at my address.
Stay away from this bandits!"