"Ordering was very easy and delivery prompt. Special thanks for correcting my order error and re-supplying the correct filters. Very special service for a new and forever customer."

"We get our filters for put well, hottub, and our pool. Once we got the wrong size and instead of three hassle of sending it back, they just sent the right one. Awesomeness "

"I am still waiting for some of my stuff. Might think about a new name."

"Ordered a furnace filter on March 23. Did not receive until April 16"

"I've been ordering filters from filters fast & the service is excellent & the prices r just amazing..glad I found this company..Thank You"

"FedEx Home never delivered my filters. They held them at a facility and several weeks later returned the filters to the origin. This even after I called and gave FedEx the gate code (which they should have already had) and my cell #. "

"I have been using Filters Fast for years. When we got a new refrigerator, I initially ordered the wrong filter for it. When I called Customer service, I got immediate and friendly help and the problem was resolved immediately. This company is a pleasure to deal with."

"Very fast service and prompt to address any issues or questions."

"I've been ordering from Filtersfast for many years now and they are really efficient. My post office sent back one order by mistake and FIltersfast gave me a full refund without me even asking.
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"I ordered the wrong filter, but no problem. My gaffe was taken care of swiftly and smoothly. Nice to have keepers.
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"Easy to order and delivery time was good."

"I ordered a replacement steam canister in late February. I had it sent expedited 2-day shipping because our steam humidifier was down and I wanted to get it back up and running. The shipment got stuck in Memphis due to weather. That was no fault of Filters Fast. I called customer service and asked that the shipping be refunded. The person I spoke with made that happen and the shipment arrived about a week later. I installed the part and all was good. About a week later, a duplicate shipment arrived. I checked my debit card and had not paid for the second part. I called customer service to let them know I had the part and had not paid for it. The customer service person could not find the second order in their system and spoke to me as if I had not received it. I gave them the order number, she looked it up and commented, "That's why I couldn't find it, that is a management order". I offered to pay for the part if they would pay the shipping. I would need another one in about a year anyway. This made sense to me since I had not placed the order. The CS person told me someone would call or email to resolve the issue. The next correspondence was an email with a return label to send the part back, and then another email saying the same thing. I guess I'll send it back but it makes no sense to me why they would want to pay the shipping again when I offered to pay for the part. I'll get the next one I need from another company."

"Definitely never going to order from this company again. I paid for expedited shipping and the first order was lost or never shipped. I wanted a refund and they would not instead they wanted to ship another one. I told them to forget about it because I had to buy locally. They claimed it was because of a snow storm and refused to let me cancel and return when I received it. I kept asking for a supervisor to talk to and they told me someone would call, never happened. I would steer clear from this company, they are totally incompetent and unreliable"

"I had ordered two different filters. Two for an ice maker and two for a refrigerator. The item was on-labeled on the internet page Exactly the same and I received the filter for my refrigerator. "

"I had ordered two different filters. Two for an ice maker and two for a refrigerator. The item was mis-labeled on the internet page and I received the wrong filter for my refrigerator. Filters Fast acted promptly to correct the order and sent new filters out promptly. Proper filters for reasonable prices and quick delivery. What more could you ask for..??
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