Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2021-03-25

Great Product

"I live in Texas and this Feb. our pipes froze. I live in the country so we have a well. The filters shattered in the freezing weather so had to get new ones and they came quickly and we repaired the filter system. I appreciate this company"

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2021-03-22

Great results....will use them again.

"Updated me throughout the delivery process. Arrived precisely as scheduled. Perfect fit and price was awesome - half of what Home Depot wanted to charge me!!! Will absolutely use them again."

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2021-03-19

Easy buying process

"After looking for a specific filter, I wasn’t having much luck. Filters Fast offered a universal filter cut-to-fit kit, so I decided to give that a try. It arrived quickly and on time and the instructions on the package were easy to follow. "

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2021-03-19

THIS IS HOW THE HUMIDIFIER MAKER WANTS

"VERY GOOD. HAPPY WITH SELLER"

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

4/5

2021-03-19

product shipping

"I received the products I ordered 3 weeks after it was shipped. Due to the storms at that time and COVID, I patiently waited for the delivery. When I received it, it was in better shape than I anticipated. There was some damage to the box, but considering it was in Indiana, Minnesota, and California before I received it--I was pleasantly surprised. Thank you so much for putting the coffee pot filters in the box with the water filters. I am able to use them now. "

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

4/5

2021-02-17

.

"With the help of the search engine (or lack of it) I managed to order the Wrong filter. The return procedure was easy and painless. After speaking with a customer service rep. I think I managed to order the correct Filter this time."

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2021-03-18

Bomb service

"It’s nice to just have your filter shipped automatically and not have to worry about going to the store "

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2021-03-01

Filterfast Happy customer

"A year ago or so had placed my first order with them. I ordered the wrong filter and they exchanged with no problems. I have ordered from them a few times since and they are still doing a great job."

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2017-10-20

Great service

"Filters fast has very fast delivery,and great products. "

Pricing of products and services
Likelihood of customers making future purchases

1/5

2021-02-20

Poor shipping

"Ordered Jan. 15, 2021 and still haven't received filters. This will be my one and only order from them."

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

4/5

2017-06-05

Filter's Fast

"Products seem to work and are lesser cost than if purchased locally."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2021-02-17

Great customer service

"The filter did not work for me but customer service took care of me. I would happily use and reccomend them."

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2021-02-17

Everything I have ordered have exceeded my expectations.

"I have been extemely satisfied with the product, the price, and the customer service."

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2021-02-17

Good filters at a good price.

"I have bought our furnace filters from a couple of other filter places online as well as from Lowes. I was able to MERV 13 filters for less than MERV 8 filters elsewhere. I will continue to buy from Filters Fast in the future.
The shipping was pretty quick as well. I was able to use a discount code on top of a special price which made them even cheaper.
Thanks! Try them, you won't be disappointed.
"

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process

5/5

2021-02-11

Great customer service

"I'm sorry to hear that some have had a bad experience. Mine has been excellent. I ordered the wrong filters for our GE refrigerator. The return/refund process was very easy. I received a message the next day that there was no need to return the filters. My PayPal account was credited with the refund, less the shipping charge, soon after. I'd already ordered the correct filters, and got word two days later that they have been shipped. Maybe my next experience won't be as good, but everything so far has made me a happy customer."

Product Returns/Refunds/Exchanges
Overall product shipping and delivery process