"Definitely never going to order from this company again. I paid for expedited shipping and the first order was lost or never shipped. I wanted a refund and they would not instead they wanted to ship another one. I told them to forget about it because I had to buy locally. They claimed it was because of a snow storm and refused to let me cancel and return when I received it. I kept asking for a supervisor to talk to and they told me someone would call, never happened. I would steer clear from this company, they are totally incompetent and unreliable"
"I had ordered two different filters. Two for an ice maker and two for a refrigerator. The item was on-labeled on the internet page Exactly the same and I received the filter for my refrigerator. "
"I had ordered two different filters. Two for an ice maker and two for a refrigerator. The item was mis-labeled on the internet page and I received the wrong filter for my refrigerator. Filters Fast acted promptly to correct the order and sent new filters out promptly. Proper filters for reasonable prices and quick delivery. What more could you ask for..??
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"I live in Texas and this Feb. our pipes froze. I live in the country so we have a well. The filters shattered in the freezing weather so had to get new ones and they came quickly and we repaired the filter system. I appreciate this company"
"Updated me throughout the delivery process. Arrived precisely as scheduled. Perfect fit and price was awesome - half of what Home Depot wanted to charge me!!! Will absolutely use them again."
"After looking for a specific filter, I wasn’t having much luck. Filters Fast offered a universal filter cut-to-fit kit, so I decided to give that a try. It arrived quickly and on time and the instructions on the package were easy to follow. "
"VERY GOOD. HAPPY WITH SELLER"
"I received the products I ordered 3 weeks after it was shipped. Due to the storms at that time and COVID, I patiently waited for the delivery. When I received it, it was in better shape than I anticipated. There was some damage to the box, but considering it was in Indiana, Minnesota, and California before I received it--I was pleasantly surprised. Thank you so much for putting the coffee pot filters in the box with the water filters. I am able to use them now. "
"With the help of the search engine (or lack of it) I managed to order the Wrong filter. The return procedure was easy and painless. After speaking with a customer service rep. I think I managed to order the correct Filter this time."
"It’s nice to just have your filter shipped automatically and not have to worry about going to the store "
"A year ago or so had placed my first order with them. I ordered the wrong filter and they exchanged with no problems. I have ordered from them a few times since and they are still doing a great job."
"Filters fast has very fast delivery,and great products. "
"Ordered Jan. 15, 2021 and still haven't received filters. This will be my one and only order from them."
"Products seem to work and are lesser cost than if purchased locally."
"The filter did not work for me but customer service took care of me. I would happily use and reccomend them."