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Verified
5/5

2017-05-30

Excellent Experience

"Great price, fast delivery, solid product. Will do business with FireCraft again."


Verified
5/5

2017-05-30

Great Product

"Great product and fast shipping. Thanks"


Verified
5/5

2017-05-30

Could not be more pleased!

"Very positive experience all the way around. Great price, free shipping, and superior customer service. My traeger arrived quickly and in perfect condition. I spoke with Andy regarding when to expect my delivery, he not only gave me updates on arrival but gave me great info on seasoning my new grill! Bravo to Fire Craft. P.S. We❤️Our Traeger! "

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Verified
5/5

2017-05-29

Great from start to finish!

"The experience was seamless! Easy to order, and the product was delivered within 5 days!! Very satisfied!"


Verified
5/5

2017-05-29

Excellent

"Bought a grill and cover. The grill shipped on time but the cover was on back order. Customer service was very prompt and courteous."


Verified
5/5

2017-05-28

Traeger Grill

"Perfect! No issues. Delivered as promised.
"

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Verified
5/5

2017-05-28

Great service

"Always quick to ship. Great prices too!"


Verified
5/5

2017-05-27

Fantastic customer service

" After placing an order for a $500 Broil King grill I decided I did not want to spend that much money. Andy at FireCraft helped me find a smaller Broil King grill for $350 that is exactly what I needed. He was great to work with, sent me the FedEx tracking information, followed up with two emails and provided personal service. Highly recommend. One of the best companies I've ever dealt with. "

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Verified
4/5

2017-05-27

Napolian 825

"Great experience and grill is very nice."


Verified
5/5

2017-05-26

Firecracker understands customer service

"Firecraft had what I wanted when I wanted it, and delivery time was half of what was advertised! This was not my first oder from them and will not be my last!"

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Verified
5/5

2017-05-25

Shipped fast !!

"Have not used yet .But ordering and shipping was great and
Fast .
"


Verified
5/5

2017-05-25

Easy ordering, on time delivery. (EOM)

"EOM means end of message."


Verified
5/5

2017-05-24

Care about customer service

"These guys are always top-notch in customer service. I emailed their customer service with a question and got an answer within an hour. Later that morning I received an email with a tracking number as they worked to rectify my particular issue. I didn't get any run around - they solved my problem and made the decision to make sure I was completely satisfied. I am a long time customer and have never been disappointed. Shipping is also always very prompt. "

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Verified
5/5

2017-05-23

Prompt shipping

"Ordered replacement parts for my Traeger, nicer than the original and cheaper!"

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Verified
5/5

2017-05-23

Excellent service as always

"Delivered promptly with everyone as it should be. My go to for lump charcoal."

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