"Decent price, delivered as promised."
"I ordered 2 cooking devices from them. The first was in stock and was delivered to my son in law promptly and as promised. I am still waiting on mine which was on back order with the factory. I was advised of this prior to ordering. I don't anticipate any issues."
"Grill was delivered as scheduled. The great thing about this was the diligence of the truck driver. Although we couldn't make contact for meeting as intended due to signal problems, I received contact on my backup landline number regarding the attempt to deliver. I made contact with the driver who tried again, successfully, to deliver the grill and it was in great shape."
"Best charcoal for my big green egg!!!"
"Good stuff at a good price with fast delivery service. "
"I would definitely buy again! The order came on time and it was well package..I love my rub!"
"Placed an order, was emailed about a slight delay, I called, customer
Service moved shipping to next day no charge, received the
Item a week ahead of needing it. Great service and product
Knowledge as well
"
"Good bbq and speedy shipping!"
"Everything arrived one time, was shipped quickly and arrived undamaged and well packed."
"Received box OK. Exterior of box was in rough shape. No damage to smoker. Price and free shipping was selling point."
"I originally ordered one model that was back ordered. I then did some more reading and realized I wished I had ordered a different model. So I wrote them and thy hooked me with no issues whatsoever. They shipped it on Tuesday and I had it on Thursday! Amazing! Just assembled my new Traeger last night and can't wait to get it seasoned and ready for use. Would definitely buy from Firecraft again."
"product out of stock 6 to 8 wk backorder tell me this before i pay"
"Very pleased with service"
"I have not received the product I ordered yet"
"First time order with this company, charcoal highly rated by a popular forum but unavailable locally. They shipped the same day (Shipping charge was less than the two other sites I checked), updated me with the tracking information, and packaged it to handle the trip. It arrived in good condition, fresh, and their performance earned another long term customer."