"Happy customer. Would use again."
"As promised and excellent quality. I would buy from the again. "
"Bought some replacement parts for my Traeger grill. All stainless steel construction. Great price and fast shipping. "
"Beautiful workmanship and the firepot fit like a glove. It should last a very long time! It arrived very fast and I'm back in business!"
"Perfect timely priced right convenient"
"These Traeger retrofit SS parts are of excellent quality. I will not have to worry about them rusting out, like the parts they replaced. Nice, heavy gauge stainless. I am a happy BBQer."
"Items just as described & super fast shipping"
"Great and easy shopping experience "
"I placed and online order with firecraft, but received no confirmation email or any communications from them. I called to verify they had my order (thinking there may have been a computer glitch) and although they did see my order, they informed me the items were on back order. I informed the associate that I wasn't seeing email from them and he stated his intention to refer my case to their tech department. As of today (more than a week after placing my order) I have still not received any communications initiated by them.
UPDATE: I did finally hear from firecraft, and they expressed serious concern for me and my issue. They have since shipped my order, and they voluntarily refunded my shipping charges. This is clearly a customer-focused business with whom I will certainly shop in the future. Can't thank them enough."
"Great service - fast delivery. "
"The staff at FireCraft did a great job handling my order. Responded to my need and put me as a customer first! Great job.
/Michael "
"Fast delivery, came as ordered. "
"Ordered drip pan heat plate and fire pot for my little Tex. The parts came in about 5 days, they were easily installed , fit was flawless. Thanks Firecraft!"
"FireCraft delivered the goods ASAP. Good product and good service."
"I ordered six 20lb bags of wood pellets and received them in less than a week. Wonderful, fast service.
Thank you"