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Shipping & packaging:
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Customer service:
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Verified
5/5

2015-05-20

"Good price and delivered in time for my competition. Love the firecraft website!"


Verified
5/5

2015-05-20

"My order arrived early. Haven't had a chance to try the product yet."


Verified
5/5

2015-05-19

"order came on time and was packaged very well and everything was there as ordered. "


Verified
1/5

2015-05-18

"Have not received my order and when I check on their website it says "pending.""


Verified
1/5

2015-05-15

"Ordered iGrill2 with Accessories on April 3rd, 2015. As of today the order is still not complete, so I cancelled remaining order.
Customer service is friendly, but would never send updates unless asked for
"


Verified
5/5

2015-05-15

"Quick shipping and everything arrived in good order. Love that when I called customer service to change contact phone number they were extremely friendly and American. No call centers in India that you can't understand. Two thumbs up."


Verified
4/5

2015-05-15

"They where helpful on the phone trying to straighten out the missing bag of pellets. but was not informed about being out of one kind at the time of ordering online."


Verified
5/5

2015-05-15

"Excellent service, I got my thermometer one day quicker than expected. "


Verified
5/5

2015-05-15

"Order was complete and looking forward to grillin' and chillin' this weekend!"


Verified
5/5

2015-05-15

"Great Website love the free shipping over 100 dollops. Great option for small time bbq cooks and catering."


Verified
5/5

2015-05-15

"I received the order quickly and the products were excellent quality."


Verified
5/5

2015-05-15

"Great price,fast shipping. "


Verified
5/5

2015-05-14

"I put my order in and my merchandise was on my doorstep in two days. Everything was perfect"


Verified
5/5

2015-05-14

"No issues, great product and packaged well."


Verified
5/5

2015-05-12

"Everything was received in a good manner and very timely"