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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-04-15

"My order was promptly taken, and within 30 minutes, I received a conformation of my order. Customer service was courteous, answered all my questions. Received my order, about 5 days later. Could not be happier."


Verified
5/5

2015-04-14

"Order came in a day or 2, great service and delivery. "


Verified
5/5

2015-04-13

"very pleased with every aspect of my purchase. product is as described and the price was certainly very reasonable. will continue to shop on this web site."


Verified
5/5

2015-04-12

"Shipped ahead of schedule even with a backordered item"


Verified
5/5

2015-04-10

"fast easy transaction quick delevery "


Verified
1/5

2015-04-10

"Placed order 4-2
Received feedback from FireCraft that items ordered will not ship until 4-27
"


Verified
5/5

2015-04-10

"Quick order processing and shipping
"


Verified
4/5

2015-04-09

"Very quick delivery, Only problem I had to pay an extra 36% on duty I was not expecting. In the past things have been mailed to me and I never had to pay that fee. "

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Verified
5/5

2015-04-09

"good customer service with delivery"


Verified
5/5

2015-04-08

"I LOVE my BBQ Guru PartyQ!! When I ordered it, I neglected to order the adapter with it. When I called and talked to one of the associates, He went above & beyond to make sure that I not only got the adapter, but that it made it into the same package! It works just as you said it would and makes smoking a whole lot easier and more fun. THANK YOU!!! Dean Small"


Verified
5/5

2015-04-08

"got my order in a timely fashion"


Verified
5/5

2015-04-07

"Very prompt delivery. I will order again. "


Verified
2/5

2015-04-06

"Only one item of two has been delivered so far. The other item is out of stock and on back order. I was not informed of that until after the transaction was completed. Secondly, the Traeger firepot that was delivered is missing the set screw for the hot rod. I'm probably able to find one at a hardware store, but it should have been included with the firepot. "


Verified
5/5

2015-04-05

"Very fast delivery for only a few dollars more"


Verified
5/5

2015-04-05

"Our smoker arrived on time and we were updated by FireCraft on progress. We had both a smoker and a custom cover and both arrived on the same day. I was very pleased with the price, ease of ordering, and the positive communication from FireCraft."