"I was very satisfied with FireCraft customer service and the whole buying experience. I received my whole order within a few days with no issues."

"most of the stuff I order was out of stock they sent me an email saying all the order was shipped a day later I got an email saying some of the stuff was still on back order"

"I have been asked to make comments on things I have not received at this time....The order process was great... "

"My order actually arrived 1 day ahead of the delivery date "

"I ordered a product that was supposed to be available Jan 1. When i ordered it I received an E-mail stating I would not see it until 2-16. The next day I got an e-mail stating it would delivered 2-17. A couple hours later another stating 2-28. Should i be satisfied????? Should I be dissatisfied????? I wonder will I see it on the 28th?
"

"Fast delivery. Will use again."

"Good site. Will use again"

"Ordered Weber S-330 NG and waited over 3 weeks waiting for a notification of delivery, which never came. Called on a Tuesday and they said their getting a delivery in that day and I called the following Thursday and they said mine was not on the truck.???? Really after almost a month after ordering? They make promises and don't deliver. The customer service person (Brad) was very understanding and very helpful though."

"Got what I ordered. Arrived on time. Can't ask for more than that."

"Arrived ahead of expectations, just a little dusty in the box (but then again, it is charcoal)."

"Very satisfied, will definitely be a repeat customer and highly recommend!!!"

"My order was not responded to nor have I received anything. I attempted to go through the 'contact' link and have not heard a peep. Beware!"

"Very pleased with how fast my order was processed and shipped."

"Very quick service and a good price."

"The Best of the Best. Evrything was perfect. Thankyou firecraft."