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Return/Replacement policy:
0.00/5

Verified
5/5

2015-01-07

"Great price, great products and very fast delivery."


Verified
5/5

2015-01-06

"Super fast shipping, product arrived safe and sound:"


Verified
5/5

2015-01-06

"Firecraft has possibly the best selection of BBQ-related items on the Internet. Their website is easy to use and communication is easy. I highly recommend."


Verified
5/5

2015-01-05

"perfect - on time at right price"


Verified
1/5

2015-01-04

"I found trying to purchase an electronic gift certificate on firecraft.com to be very confusing and disappointing. Once I figured it out and completed the transaction, we didn't receive "the code" for two days. This resulted in the gift recipient having to call FireCraft customer service. The customer service rep was nice and helpful, but I don't think we should have ever had to make this call. Major improvements need to made to this!"


Verified
4/5

2015-01-03

"Did not interact with anyone but ordering was easy and checkout was painless. The products were delivered as expected except the items that are back ordered. Overall sasitified "


Verified
5/5

2014-12-31

"Product was as advertised and delivered within 3 business days"

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Verified
5/5

2014-12-30

"Outstanding price and product. Could not ask for quicker delivery. You have made me a believer!"


Verified
5/5

2014-12-30

"Got what I ordered in a timely mannar."


Verified
5/5

2014-12-29

"Great wish book, product line and delivery! "


Verified
5/5

2014-12-29

"Christmas gift delivered as scheduled. On time and satisfied."


Verified
5/5

2014-12-28

"I ordered a Weber grill from FireCraft via their website. The item I ordered was the incorrect one and was not in stock but I was able to call in and request a replacement.

The salesperson was very helpful in letting me know a newer model was available and could be shipped quickly.

I received the grill 2 days after ordering it.

I am extremely pleased with FireCraft and will be shopping there again for sure in the near future.
"

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Verified
5/5

2014-12-28

"Great service, super fast shipping.Will place more orders with Firecraft. Thank you"

Detailed Review Benchmark + -
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Verified
5/5

2014-12-28

"Sent item the day it was ordered. Arrived two days later. Excellent service and product. "


Verified
5/5

2014-12-26

"Great customer service and quick response at Christmas"