"Very easy to communicate with and very good customer service. I just received my order today. It was on back order for a month but Dan at firecraft was great about responding to my emails and giving me updates. He knew I was trying to get it in time for the holidays so when they received the product, he shipped it to me with 3 day shipping to make sure I got it in time for Christmas. Thank you Dan for your great customer service! "

"Very quick delivery. Haven't opened yet as it is a Christmas gift. "

"i've had very good luck with items I've ordered from FireCraft.
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"Not only did they not cancel my order they did not deliver.

I would never buy anything from this company is basically dishonest."

"Item was placed on back order with estimated ship date of 12-25-14 Lol"

"Arrived. Xmas present so don't know if it works yet "

"It was very easy and fast. looking forward to delivery. "

"My first order with FireCraft went so well that I am sure that I will be ordering with them again. Service, delivery and pricing is exemplary!"

"fast and easy will buy more"

"Came in earlier than expected! Can't wait to try it."

"Extremely fast shipping!!!!!!!!!!!!!!"

"Very satisfied with the quad chair."

"Easy to use website and quick shipping!"

"I ordered two items. One is on back order and I won't get it until after Christmas. The website didn't show that during purchase. The other was supposed to be delivered yesterday and I haven't gotten anything."

"The process was quick and on delivered on time. I searched a lot of places and they had the best deal by far!"