"When my order arrived, it had one jar broken, I called the number listed and had immediate response, they got another jar out to me at no cost. This is my second order because my grandson-in-law saw a catalog I had and he told me he had been hunting for the mustard sauce, it was his favorite. He was ecstatic so it will be a yearly order for Christmas--also my son-in-law wanted to try it so I got him some this year...very happy with product and service...Thank You"

"The apartment number was left off off the package and it was never delivered."

"Excellent personal service! "

"I ordered my Christmas present for my husband from FireCraft. Everything seemed on track when they ran out of the Smoke EZ product I ordered. I called several times to check on my order and they were always most cordial and helpful. Right when it seemed that my husband wouldn't get his gift on time, FireCraft managed to have it sent directly from the manufacturer...just in time for Christmas!!! THANK YOU"

"Website was very informative, easy to get around. Fast shipping. Very satisfied"

"I haven't used my cookshack yet but my order was shipped and received promptly. "

"they have a huge selection of grilling equipment to choose from. the prices were great. my order was shipped fast and was very good quality. I will be ordering from them again."

"It was very quick and they had the perfect Mermaid BBQ company sauce I was looking for."

"Excellent customer service!"

"Requested delivery as late as possible by Christmas. Received confirmation of order but no tracking information or expected delivery date. Confirmation as delivery requested ASAP. Have not received a delivery confirmation."

"Easy on-line ordering with fast free delivery. Firecraft has the very best Charcaol on the market."

"On time delivery for Christmas!"

"Great service with fast shipping. I will certainly buy from them again."

"Fast! Great prices. Will buy from again."

"Quick delivery and great prices"