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0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-12-04

"It came quickly & was just great. Thanks"


Verified
5/5

2014-12-04

"great product, works well and is easy to use"


Verified
5/5

2014-12-03

"FireCraft responded quickly and efficiently to my order and I couldn't believe how fast I received my product. I would recommend them to anyone in need of their services and products.

High quality customer service indeed.
"


Verified
5/5

2014-12-02

"Package arrived on Sunday to my surprise, just in time for family enjoyment."


Verified
5/5

2014-12-02

"great product just as discribed. extremely timely delivery time"


Verified
5/5

2014-12-01

"Easy to use online ordering and very prompt delivery! We will definitely order again. "

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Verified
5/5

2014-12-01

"Replacement part works better than the original. Very pleased with the quality. "


Verified
5/5

2014-11-29

"It came on time and as ordered. No complaints about that"


Verified
5/5

2014-11-28

"Very easy, efficient & fast delivery."


Verified
5/5

2014-11-26

"Products are perfect and delivered promptly. Thanks"


Verified
5/5

2014-11-26

"Ordered a cookshack smoker. It was suppose to be delivered by wednesday the week before Thanksgiving. By that Tuesday I had no tracking number. I called and they looked into it and found it was setup to be drop shipped from the manufacturer and not till 11/30. Firecraft was getting their shipment that Friday. They changed the order and got me my smoker before Thanksgiving, which I wanted. So I am very pleased with their service. I've ordered from them before and never had an issue."


Verified
5/5

2014-11-25

"My one purchase was backordered, Firecraft kept me informed as to the order date and I am very please with the service. My full order was delivered today!!!"


Verified
5/5

2014-11-25

"Items arrived promptly. Postage was very reasonable. "


Verified
4/5

2014-11-24

"All items were received in good condition, however this is largely attributable to luck. I ordered a Smoke EZ kit as well as a thermometer and grill grate. Rather than pack everything in a new larger box, or in separate boxes, FireCraft cut open the Smoke EZ box, shoved the other items inside, then sloppily taped the box back together. When it arrived on my porch, the box was barely still together and I'm amazed none of the contents were damaged."


Verified
5/5

2014-11-23

"Best resource and great service for all my grilling and smoking!! Thanks!"