"Website is easy to navigate. I buy from Firecraft because I can't get Rockwood lump charcoal locally. I especially like the free shipping on orders over $99."

"Correct product, well packaged and shipped quickly!"

"Item as described. Great price and fairly priced shipping"

"Great selection of supplies. Smoking food was never easier"

"Very quick delivery. Delivered price was same as local supplier of lower quality charcoal. "

"My order was filled and shipped very quickly."

"Great customer service.

Thanks"

"The item I ordered was recalled by the manufacturer back in July, 2014. I called FireCraft several times to inquire as to when the item would be sent. They assured me that as soon as it was available, it would be sent. True to their word, I received the item this month, November. Have ordered additional items since receiving my original item."

"Quick and reliable and very good prices"

"Great service and they let you know about every step along the way during shipping. Very professional and helpful, a pleasure to buy from."

"Got my order very quick and in perfect condition. I will order from Fire Craft agin."

"Very good service and fast delivery. "

"I have ordered Dragon's Breath 2x and both times needed to sub out to Rockford... really want the Dragon "

"The delivery was on time package look good
"

"I made a mistake on shipping and customer service was awesome with fixing problem within a 10 minute phone call. "