"Excellent customer service
Good communication
Glasses are amazing! I'm really happy! "
"Love the products and the service "
"I love their frames for the variety, price, and the quality you get for said price. They answered all of my questions and were able to help me in a very timely manner. The costumer service rep. was incredibly kind and patient. I will definitely be buying from them again soon. "
"im always skeptical about these sites but these were honestly great!! i used to buy off of eyebuydirect, but they spiked their lense pricces recently and bb someones gotta pay the bills. i bought two pairs of glasses from firmoo and they came within two weeks. they are durable glasses and even came in their own cute little map cases with extra supplies in case something breaks. absolutely love them!!"
"I ordered prescription sunglasses and it took 11 days just to ship it out. Now im waiting another week or two just for them to get in. I feel like this is an unacceptable amount of time to be waiting. As for the quality, it comes from China. I think that's as good as it gets. "
" I have the pair and I absolutely love them. They are durable glasses. The frames are not made cheaply either so they will last you. Mine came in a very nice case and also had a cleaning cloth. I put them on right away and they fit perfect. They were comfortable to wear all day. They have so many different frames you can choose from with a wide variety of designs and colors for both men and woman. They even have sunglasses as well. The best part about Firmoo is you can get frames starting at just $19. This is the perfect place to get your eye wear if you do not have insurance your if you simply want to change your glasses for a great new look. You can add mirror coating to decrease the amount of light that shines through the lenses for free or $9.90 depending on which color you choose. So honestly where else are you going to get a set of complete glasses frames, and lens for as little as $19? It is easy to get started and order, all you have to do is have your RX ready.
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"The glasses I got are awesome! I got them with brown photochromatic lenses and they make great sunglasses too. I get complements all the time."
"When I first perused reviews, I saw a lot of 5-stars from bloggers/vloggers that were given a free pair in exchange for a review, and 1 to 3 stars from "real" customers. I was hesitant, but I gave it a chance. Since taking the plunge, I have put in 2 separate orders (first pair free, and then a BOGO deal) and paid a grand total of about $47 for 3 pairs of prescription glasses with shipping and anti-reflective on 2 pairs.
Glasses--How come we can only go up to 5 stars? They are incredible. Classic, classy, and worth well-more than the price! Spot-on prescription. They are better than the $200-$300 glasses I was looking at in several brick and mortar stores. Certainly not "cheap" in any way, and I got 3 pairs of $19 glasses (least expensive option.)
Website--Glasses look EXACTLY as pictured. No difference in color, matte/glossy texture, or anything else that can sometimes get distorted when looking at things online. My only complaint is that you cannot sort by price.
Shipping--both orders arrived in Texas 11 days after ordering
Customer Service--best out of the 4 online glasses sites I ordered from. When someone can make you feel like you're the ONLY customer they have at the moment, that's personalized service. I asked questions via FB messages, and on 2 occasions, it was pretty much a live chat with a rep who provided REAL fixes, without the "generic" answers mass online companies tend to give.
Have already highly recommended, and will continue to do so. :-)"
"I just received my firmoo eyeglasses. They arrived in under two weeks and Firmoo was fantastic with keeping me updated on their whereabouts and expected delivery date. The quality is so much more than I expected. I am so incredibly happy with my glasses from Firmoo and they have become my absolute favourites over my much more expensive options. I love how lightweight yet sturdy they are and how good they feel on."
"I really like the style that I chose. The 'retro/vintage' look is stylish and I never see anything like it on anyone else these days. They give me a signature look all my own, and they are constantly getting comments and compliments. They are big and bold ... and make a statement."
"These glasses came exactly in one week from when I ordered it. Fast shipping, comfortable, and great lenses. These are a bigger frame so as long as you're okay with that, great glasses for the price!"
"I'm super happy with these glasses! They look really good and oversized on my face, just the way i like it :) The material used is a lot more light weight than i thought and it feels like it would break pretty easily- that's fine because they look great! So glad I bought these~~"
"I can't get over how perfect my firmoo glasses are! I have been wanting a pair of tortoise glasses with a round frame and right when I saw this style I knew they were the ones I wanted to order. Of course I had to try them out as soon as I received them in the mail and decided to wear them to class today. One of my favorite things about Firmoo glasses (especially since mine are not perscription) is that they are very high quality.....exactly like you would find at an actual glasses store or the eye doctor. Unlike most of my other fake glasses these fit perfectly to my face, are comfortable, and are not crooked which is a bonus! I also love that the lense is super clear so it almost feels like I am not even wearing glasses. Besides the glasses themselves they came with the cutest case ever which has a printing of a map on it and makes me want to go traveling around the country, and of course these glasses would be the perfect accessory to those excursions.
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"just received my second pair of Firmoos yesterday and I couldn't be happier with them! I had an issue with my first pair that led to them being of no use to me and figured I would simply be stuck with them. I contacted Firmoo anyway and was EXTREMELY pleased when they offered to replace them for me. I was absolutely floored when I heard back from them! Thank you Firmoo for going out of your way to help me! I will highly recommend you to friends and family! "
"I am beyond satisfied with my first pair of Firmoo prescription glasses. They're beautiful and of great quality.These frames are just the right size and suit my face shape.The price cannot be beat.Definitely will order soon.
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