"O envio para o Brasil demorou um pouco em comparação a outros países, mas os óculos são lindos e parecem ser bem firmes e de qualidade. Espero que durem bastante e com certeza voltarei a comprar na loja.
"

"Super cute and varied selection of glasses, great price point, excellent attentive and accommodating customer service!"

"excellent help provided and went above and beyond to provide great service."

"Found firmoo on youtube.. at first I was hesitant cause It’s online.. what if it doesn't fit it doesnt look the same on the picture.. but then guess what? My glasses came to mail today and I love it!! The size for perfectly and the frame are the same as showed in the picture ❤️ Definitely buying some more glasses.. "

"Vizy has been great at updating me through email about where my package is and gives me reassurance!"

"
Good Morning,

I already received my glasses, everything is correct!

Thank you so much for everything.

a cordial greeting"

"my experience was very good, had no issues at all. very fast and efficient and my personal customer service advisor Vizy updated me every step of the way! "

"I am very pleased with the quality of my glasses and the level of customer service provided was excellent.
I definitely received superior value for my money and will tell all my glasses wearing family and friends.
Thanks. "

"Super service, délais de livraison rapide! Les montures sont parfaites, c'est ma deuxième commande et je n'hésiterai pas à commander une troisième fois! "

"Excellent follow up and customer service with swift responses. Glasses always have perfect power!"

"I ordered 2 pairs of glasses one pair for the other did not. I emailed inquiring about what to do about the pair that did not fit, thinking it might be too hard to return but it was very easy to exchange and firmoo was extremely quick to respond and help assist with the exchange. "

"I really link my new glasses from Firmoo. They are extremely powerful but they look really great. Vizy was very helpful through the selection process . "

"Great quality, and they are there to help you with any situation. My glasses got lost in the process.So they sent me a new pair free of cost and 50% off coupons towards my next purchase."

"I'm actually shocked at how excellent the customer service is at Firmoo, & it's because I've never had a company go that far to help a customer. The representative I communicated with was helpful, professional, detailed, prompt and warm. I wish more companies treated their customers this way!!! I ordered a couple pairs of glasses with my updated prescription. Once I wore them for a while I realized the prescription was too strong and went back to my doctor to have the prescription lowered. I contacted customer service not knowing what to expect. I received a response fro m Vizy, a representative who was extremely accommodating, and I was so relieved once Vizy informed me of all my simple options. I feel incredibly lucky! It's clear that Firmoo values their customers and their satisfaction. I absolutely would recommend this company to others, and already have friends who want to buy their glasses here!"

"Kuddos to firmoo! Customer service is upscale. "