"Great products, prices and customer service! "

"Camera was not delivered. UPS would not deliver to my P.O. Box. Focus Camera should revised their computer program to tell customers that they cannot deliver to a P.O. Box. Very dissatsified!"

"CRAP!!! I ordered a camera I've been wanting for a while and was informed it would be on it's way within a week. After a weeks time and daily checking on my order status... still processing. I e-mailed asking what is going on and my reply was ( Sorry we will refund your purchase) and no camera! Now I am researching a new company to purchase my Sony Tx10 through."

"My order was cancelled. I wanted the camera and bought it for a very close friend's birthday present. but nevermind!"

"Frustrating. I ordered a DSLR kit through Sears.com and it was fulfilled through Focus Camera. They did not send me the zoom lens I paid for with the kit. Customer Service said they would look into it and call me back, they never did. When I emailed them they replied that they didn't have access to Sears.com. They sent me the lens after I posted a review, called Sears, and complained to the New York City BBB."

"Item arrived sooner than promised. It was well packaged. It was exactly as described."

"Absolutely no complaints. Received item much sooner than anticipated and was exactly what I expected it to be."

"Excellent!
There was a problem with my order - customer service was VERY nice and more than satisfied my concern.
I WILL definitely use Focus Camera again and will tell all of my family and friends of the GOOD experience. "

"Terrible customer service. If you buy something from here and try to return don't bother you are stuck with your purchase. Customer service is impossible to get a hold of for a RMA number."

"It was a very nice experience for a change. The item I ordered arrived extremely faster then I expected. you get a 5 dtar rating from me"

"The shipping was great and the product is authentic!! Everything is in brand new condition and well packed for safety."

"This was a VERY dissatisfying experience. The price was good, but I will by from a local store and not deal with the attempts at shipping with Focus Camera again. I spoke to three people while my order was supposedly being processed, paid for two day shipping.. It arrived 6 days later after being told it was upgraded to next day. Shipping is horrible!!!! Not a recommended site."

"My worst online shopping experience so far.  I have ordered Epson printer with the next day delivery. Not only it didn't come next day - it never came. Focus  camera People claimed that it got lost with UPS and didn't want to reship the printer before UPS will "find" it. After two weeks of waiting UPS called and told that Focus camera actually never shipped the printer....  What a waste of time..."

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"Horrible! I was given a purse. I wanted an exchange. The purse I have has never been out of its packaging. FC refused a straight across the board exchange. NO money involved, no sweat off their back. They refused."