ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.22/5
Chance of future purchase:
4.53/5
Shipping & packaging:
5.00/5
Customer service:
4.85/5
Return/Replacement policy:
4.38/5

5/5

2018-05-02

Problems? Not with FortNine!

"I bought a pair of boots, AlpineStar Corozal Drystar boots and a SENA 10S. They were shipped out so very quickly and once again FortNine surprised me! When I noticed that my SENA 10S was missing the speakers I asked FortNine what to do and they asked for some pictures. I received an e-mail after having sent in the pictures saying that the new speakers were on the way. I work with customers all day long and can only hope that my feedback is as good as theirs! What a fantastic place to shop for Canadian motorcyclists. Thanks again FortNine, if you need references, ask me, I will be glad to help."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-25

All items arrived early and in good shape!

"Well packaged, arrived one day early with free shipping clean across Canada. Even got some free stickers, proud to support a Canadain company with great customer service and products!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-23

The best service from an online store I’ve gotten!

"I was looking for boots and saw they had the ones on sale and messaged them to see how many pairs they had left in my size and hey got back to me right away and when I ordered them we got all the emails to track the shipping right away and was here with in 3 shipping days and packaged up perfectly so not way damage could happen! Honestly the best place to order stuff in Canada!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-14

Always satisfied

"This is the fourth time I have ordered parts or gear from FortNine and the service has always been exemplary. Packages have all arrived in about a weeks time.

I wish all of my on line shopping experiences were this positive, I will continue to order from FortNine in the future.

BTW.. When ordering from Canada, FortNine is less expensive than J&P Cycles or other American vendors after calculating exchange...no duty and no shipping charges.
"


5/5

2018-04-10

Excellent!

"Very quick service!
I strongly recommend FortNine!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-04-06

Awesome!

"Free expedited shipping, best prices around, dedicated user base that review's their purchases, and they have Ryan FortNine on YouTube which in my opinion is the best motorcycle related content on YouTube. Also the customer service is fantastic we bought tires from them and called them up to ask questions about sizing, they answered right away and were a huge help.

We priced out batteries, every other brick and mortar store sold them for 75$ ish dollars on fort nine they are 35$ it's great
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-04-02

Dry bag 350 as described.

"Quick delivery. No issues "


5/5

2018-03-30

Always great service!

"I have to say that Fortnine always goes the extra mile to make sure their customers are happy. I have ALWAYS had a good experience in dealing with them and will continue to shape there for all my motorcycle supplies.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-28

Excellent customer service!

"I made a mistake on my order and got my oil filters mixed up for the bikes. I needed to return some and the low cost of a return didn't make sense financially to overcome the cost of shipping. Fortnine offered to cover some of the cost of placing a new order for my filters (below $49). I have had a few dealings with customer service and my experience has made me look forward to continuing to order through them. Very happy with the service and overall experience. "


5/5

2018-03-22

Excellent on line experience and easy returns if size not right.

"I ordered a helmet for my wife and when it came it was too small, my fault. Fourtnine made it easy to return and get the right size."


5/5

2018-03-21

Excellent service

"Meilleur service possible et livraison ultra rapide"


5/5

2018-03-20

Exceptional service!

"Prior to ordering my set of tires, their support staff was very helpful in assisting me. From the time I placed my order to the time received, it was at my door in under 1 week. I will definitely recommend Fortnine to friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-03-20

Good customer service, respond right away!!!

"I ordered a tire gauge and came with the damage head gauge, they respond right away and give me refund, will order more products from them"


5/5

2018-03-16

First time shopper with Fortnine

"Found them on the internet. I was a little weiry about the 2 days delivery as all my local shops were out of stock and I don’t usually buy online. It took maybe 5 mins to order and 2 days later my new tires were at my door."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-03-15

great service

"I have ordered several times from fort 9 and always had great service . this time I contacted customer service to make sure the parts I was ordering would fit my motorcycle with their help I got exactly what I wanted and the order came very quickly. thanks again fort 9 for great service.
Bob Graham
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges