"I ordered an exhaust system for the wrong year of bike, and when I noticed this I contacted FortNine’s customer service department. They were very quick to respond. However, I was well passed the return period. So returning the parts were not an option. Instead they cut me an amazing deal on the proper exhaust system for my bike. Which they did not have to do for me. Now I should be able to sell the first exhaust privately for the cost of my new one. I greatly appreciate this gesture and will continue shopping on their site. It is by far the best Canadian motorcycle gear and parts store out there."
"Bought a jacket, and it was too big. Returned it no problem and no hassle. Bought a new jacket and helmet from them, and I will be buying all of my future gear here as well. "
"I have purchased several items from FN. They are reliable, customer service is great and their prices are on point. I recommend Fort Nine to every one."
"Bought a few things from them in the last 6 months for a 3 week road trip - great prices (better than anything local, and usually cheaper than Amazon.ca), fast shipping, and awesome customer service.
I had an issue with a pair of gloves I bought - stitching on one finger came undone after two days of use - and they quickly replied back, got me a RMA ticket to return them and get a new pair sent to me.
Will continue shopping with these guys for parts and gear."
"Over the past year or so I've made several purchases for different motorcycles. Quality of parts is equal to all aftermarket suppliers. Service is Stellar. Prompt and fair shipping. "
"I ordered 4 or 5 times from Fortnine so far. each time is a great experience. Great products, great staff. super fast service and super fast shipping. I strongly recomment Fortnine to whomever wants to buy products! Way to go!!"
" Their customer service is one of the best I have ever had the pleasure to deal with. Every time I have had to deal with them it has been a pleasure, they always answer me quickly and with the info I need to help even with silly questions."
"Awesome service and delivered before I expected. My new “go-to” Harley parts company, than you."
"I placed an order and then added to the order without a problem.. Most places would have to make a separate order and pay shipping.. "
"My first on-line purchase for bike stuff. My order was delivered 3 days ahead of expectations. Email notifications and tracking worked great. I will most likely deal with FortNine in the very near future."
"Fast, supportive and knowledgeable customer service. Product arrived quickly and was in pristine shape--and fit exactly like the service rep suggested. Merci!"
"Never had a better service"
"Searching, part descriptions, and customer reviews are expected, however, Fortnine's checkout process is the best ever. So easy to purchase, track, and even return items. Called them once, and Customer Service was impeccable."
"I ordered a sidecar tire and they turned out to be the wrong size. Luckily FortNine has a good returns policy & process so I was able to send them back and get the right ones sent to me along with a windshield fairing. And to top it off, they gave us some stickers that my 1 1/2 year old loves. "
"In 2014 I started buying from ( Canada's Motorcycle ) which evolved into Fortnine. Even back then their prices and delivery time could not be matched but the local shops.
What got me started with them were tires. Who would have guessed I could get my new tires delivered right to my local post office!!! No more 1 hour trip to the city. For a small town guy like me Fortnine is perfect. "