"Above and beyond my expectations, Customer Service is absolutely amazing! Thank You "

"I missed the delivery, they contacted me before I did to see what the issue was and how to make sure I got my product."

"Great prices, fast delivery, huge selection of MTB gear. The customer service is top notch. Has some issues with Fox pants and they took care of it quickly and with no issues. "

"My first experience with FortNine. And it's been awesome. Shipment reached before time. Had a small manufacturer related issue with the helmet I received. FortNine was super prompt in addressing the issue and solving it for me quickly. I highly recommend them."

"I have to say the best customer service experience that keeps me coming back. Erin addressed my concerns quickly and came to a satisfactory solution. I've always bought great quality parts at Fortnine and turn around is quick but the quality of service is really what keeps bringing me back."

"J'ai commandé plusieurs fois et je n'ai jamais eu de problème. Le service client a répondu rapidement aux questions que j'avais sur le fit des pièces avec ma moto. On m'a bien orienté, répondu efficacement et avec courtoisie.
Je recommande!"

"Merci Amélie de répondre aussi rapidement. C'est un plaisir de faire affaire avec un commerce qui respecte avant tout ses clients. En plus vos prix même en US sont très intéressants de plus avec une très grande variété de choix. Vous êtes là pour longtemps, c'est certain.
Jean-Guy Filion"

"Although item was defective, not the fault of FortNine I give them a 5 because of the excellent customer service and fast shipping. Thank you Hector!!!"

"Ordered the carbides from Fortnine, were here within about a week and were a perfect fit. 5 minute install. Thanks Fortnine"

"The service is number 1, but I don t know how thy do it for delevery.it is out of this world.
Example I orderd something one night around 7pm. I was very surprised to see the package at my door the following day in the afternoon. Lightning fast "

"Fortnine's website is easy to navigate, their selection of products is extremely wide, they ship almost immediately, and their customer service is verging on perfect. Maybe it is perfect! A couple of times I've had to change an order as it was being processed, using the simple form they provide, and both times a real human being responded by email and took care of the problem with pleasantness, knowledge, and efficiency. I highly recommend Fortnine!"

"Ordered thursday received friday..Fast delivery..Price was right and they would contact you asap..Glad to know where i can get parts fast..Thank You for the good service"

"The axle I ordered was shipped quickly, fit perfectly and was priced right.
Customer service was great. Returns are easy. Thanks FortNine."

"Fort Nine has always work with me and helped me out when I ask , they are prompt with there service, and I have had great service from them . I will use them over and over again , they are the best!!"

"I made an online purchase of winter boots and a balaclava. Unfortunately, both were too small and had to be returned. Absolutely zero issues regarding the return process, and refund was less $7.00 to cover postage of the return. "