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Product & services pricing
3.00/5
Chance of future purchase:
3.54/5
Shipping & packaging:
4.17/5
Customer service:
3.96/5
Return/Replacement policy:
3.00/5

5/5

2022-09-20

Customer Service

"Excellent experience with the FortNine CS team. They price matched a competitors price. Dealing with FortNine is always a great experience."

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5/5

2022-09-19

Fantastic customer service !

"I experienced trouble with dock lines I bought from Fortnine and when I contacted them, even though the 30 day warranty for this product was expired, they contacted the provider and were able to obtain a full refund. Absolutely fantastic, polite, professional people. I greatly recommend FortNine!"

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5/5

2022-08-29

Tire Purchase

"I had a very good experience purchasing a set of touring tires for my motorcycle. Representatives from FortNine where quickly responded to my questions and the set was delivered ahead of estimated time. My only recommendation to FortNine is to provide detailed specifications of the brand of tire… I was able to get this information from other tire providers. All in all, I am very content with FortNine customer survice. "

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5/5

2022-08-06

Excellent product

"The saddlebags and hardware fit my 2008 C90 perfectly. It took just minutes to install the hardware and a little lock-tight to ensure a secure fit going forwards. "

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5/5

2022-08-06

Great company

"I finally found a canadien company to order my harley and other items from, they shiped my stuff right away, free shipping from canada post and I got it 3 days, just fantastic, great service, great product. Would highly recommend FortNine to anybody..again just great.."

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5/5

2022-07-15

friendly, efficient, fast

"All perfect. And I receive my order in less than 24h. Canadien company and super website in french and english. "

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1/5

2022-07-15

Horrible service

"I dont understand why it takes over 10 days to process a helmet that they have in stock!!!
And after emailing them as to why its taking so long, I received another email telling me it's going to take longer. If you dont have that specific item just say you dont have it and dont waste my time, there are other stores and sites that sell the same things. Very disappointed and angry about the service.
"

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1/5

2022-07-13

Poor service & promises

"Was trying to be a new customer. Wanted a helmet prices was higher

I thought maybe a quick call and talk to the manager and show them a website that was still in the exact same product for less would suffice.


Asked to talk to a manager.
“The Mgr will tell you the same thing”.,,,,
"

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5/5

2022-06-30

Best motorcycle parts supplier

"I have dealt with motorcycle parts suppliers in Canada and the U.S. for many years and FortNine has never disappointed! Both service and pricing - top notch!
I highly recommend them.#157
"

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5/5

2022-06-25

Unbeatable Customer Service

"I have purchased a number of items from FortNine and have never been disappointed.

The prices are unbelievable and the items arrived within days!

After purchasing an item, I realized that I required another part. I emailed them and within an hour, they had added the item to my previous order and had it ready to ship.
One one occasion, I had to return an item and they sent me a return authorization number and returned the money to my credit card right away.
"

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5/5

2022-06-07

Rock Star Customer Service

"The crew at Fortnine is awesome! They are very helpful and the customer service is excellent. My 7 year old niece was very excited when she got her birthday gift that I ordered for her and the Fortnine crew made her day. I highly recommend shopping at Fortnine! "

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5/5

2022-06-05

Awesome service

"I live on Vancouver Island. I have ordered from Fortnine on a number of occasions and have always received products in a timely manner,no fuss no problem.
This time I was even more impressed.
I placed my order on June 01, I picked it up from the super mailbox on June 03.
Wow that is the fastest I have ever received any order online.
Looking forward to ordering more from this Canadian company!
"

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2/5

2022-05-20

Processing time is way too long..other then that 5 stars.

"Like I said, the processing time is too long. Other than that, everything is stellar."

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5/5

2022-05-19

Next Day Delivery !

"I discovered that I had a dead battery a few days before the Victoria Day long weekend, so I thought I better order a new battery quick so I ordered the new one on Tuesday. To my surprise, the battery got here the next day, Montreal to Toronto, free shipping. I highly recommend this site especially when you can put in your specific vehicle and shop away without having to browse through things that don't "fit" your specific vehicle. Great job Fort Nine. I will continue to be a returning customer. Great quality and very fast delivery. "

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5/5

2022-05-18

Great service and prompt replies from Sara and Erin

"Great costoners service and warm, personal replies from real people. Thabks Fortnine"

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