"I had a few concerns about delivery and a question regarding needed materials for my new purchase. I e-mailed fotoconnection and received a phone call from a representative not even 5 minutes later. He was very helpful! He definitely took care of my concerns and questions and offered to be there for me if I had needed anything else, even at a later date. A+ service. "

"I am happy that I have received the camera in a good condition with the advertised price. It works great but one disappointing thing I noticed in the camera was a small red spot on the LCD while shooting in low light. Otherwise the picture quality and optical zoom is great."

"I bought a 50 in. plasma tv and a refrigerator. Sure, they asked if I wanted extended warranties, etc. However, when I declined, the sales person did not press the issue. Everything went fine, delivery, condition of merchandise, what was included in the box, etc. All in all it was a positive transaction and depending what I was looking to purchase in the future I would do business with them again. They do talk pretty fast though."

"I order LN52B750 Samsung LCD TV.Their service is super and very personal. I got my shipment fast.

Their representatives are very knowledgeable and helpful. They (Bittman and co) made sure that I received my order in time as promised. I can't expect more and will come back for future purchases.

Moreover, they offers the best price on the internet. I would highly recommend Foto connection.

Thanks

"

"I ordered the Canon A590 IS from Fotoconnection.com for a great price. I was able to get rechargable batteries, a case, cleaning kit, memory card and 3-year warranty included with the camera for under $200.

I didn't start reading the reviews for this company until after I placed my order. Some of the reviews made me think twice about if I should cancel my order or not. I figured I would take the risk since I could not find the camera in stock anywhere else.

I received the order about 6 days after I had initially placed the order online - not a big deal for me. My order arrived with all the included pieces. However, some of the accessories included in the package are not the best quality nor were they what was listed online.

First, I noticed online the package stated that a leather camera bag. That is NOT what I received. I received a regular digital camera pouch. However, for me this was not a big deal since I prefer a small pouch.

Second,it lists that a FULL SIZE TRIPOD is included in the package. What did I receive? A small 6 inch tall tripod -- now that is not full size. I am upset about this because I would like what I paid for. What was listed on the invoice that arrived with the package was a "Digital Concept Digital Camera/Camcorder Tripod" but on my CCA it lists "1 x Full Size Lightweight Tripod with 3 Fluid-Head and Quick Release" -- THESE ARE NOT THE SAME ITEMS.

I emailed them regarding this issue and have yet to wait for a response. I hope this company does not retaliate by charging different things on my credit card for replacing the incorrect item being sent.

I am aware and have read numerous reviews about suspicious credit card charges after placing orders through Fotoconnection.com. I will be looking out for suspicious charges to appear on my account.

I hope I didn't take too much of a risk.

**UPDATE:
Calvin Bittman responded to my email by contacting me on the phone. He apologized for the mix and stated he would be sending out the correct item a.s.a.p.

I verified that I would not be charged any more for have this item shipped to me and he stated no.

I received the package today and the item is more than I expected! I'm very pleased with my purchase now."

"Being an avid on line shopper, I find this company to be among the finest and most professional I've had the pleasure of dealing with. I purchased 2 of Samsung's newest LCD TV's - the latest and greatest UN55B8000 LED for my family room and the ever so sweet LN32B650 for my bedroom. I also added the new Onyko SR607 to the list and some DVD players. To be truthful, I have a local store (not a chain store) that I have purchased several TV's from that has very good prices. But they weren't willing to even try and meet the prices FotoConnection showed on their website. I wasn't sure if I wanted to purchase TV's through an on line site, but it was the right choice. George, my salesman, wasn't pushy or in a rush to get to the next caller. And he worked his magic to put together a very sweet deal. In speaking with him, I felt that his words were true and that my order would be fulfilled without any game playing. So what was the downside you might ask. My order was arranged and delivered well before I expected it thanks to the shipping company used by Foto Connection. Nothing was damaged, everything worked and I sit here everyday in visual and audio bliss. Oh the downside! I didn't know about Foto Connection before this purchase. But rest assured, anyone who ask me will get to know them. All I can say is many thanks. "

"The worst mail order purchase experience I've ever had. I ordered a Canon 1100 camera by phone and was assured it was in stock and would be sent immediately. A week later I was called and told that the item was on back order and that they would substitute an another camera. I told them that I was not interested in the other camera and was told that I should get the 1100 in about a week. A couple days later I received the substitute camera despite telling them I did not want it. I was given a return authorization and was assured that they would reimburse the shipping cost for the return once they received the return. Upon receiving the return they denied ever saying that they would reimburse me for the shipping, saying that it was their policy not to do so, regardless of the fact that they shipped and charged me for an item I specifically said I did not want. If they had only been willing to do the right thing and reimburse the shipping I might believe that shipping the wrong camera was a mistake, but I now believe that they are a dishonest company and intentionally pulled a bait-and-switch in the hopes that they could sell an inferior product at a higher price. Beware of Foto Connection."

"Item was shipped promptly and was exactly as described."

"Putting in the order of a GPS on a Friday night, I didn't expect it to be filled soon, especially there is a delay because of the Memorial holiday. But then the item was shipped on Wed 27 with a tracking number and arrive promptly on 6/2. The GPS is in new condition. Overall I am happy with the service. Compare to another online store, the order I put on the same day, now just began to ship one week after I received my GPS"

"This is a fine company to shop with. They have excellent prices and prompt shipping. Item packed very well."

"The camera I ordered (Canon A590IS) arrived reasonably quickly and works fine. The only surprise was that (as stated on the outside of the box) no memory card is included. The seller's web site suggested otherwise. But since that memory card would have been so small, that's not a big disappointment."

"I ordered an Onkyo receiver from Fotoconnection and called them to confirm the order. It was a pleasent shopping experience, and I would like to recommend this seller for good price and good service."

"The service from FotoConnection was great! I had ordered a camera as a graduation present for my daughter with a real short delivery window and they came through for me. I had submitted a different delivery address than what my bank had (Physical address vs. mail address) so they denied the charge. A very helpful person from FotoConnection set up conference call with me, my bank and FotoConnection to work out the issue. The camera got to me the afternoon before my next day's departure flight at 6:15 AM for the graduation. Thanks!"

"I have had trouble getting the order processed until I filled a poor rating here and got a call the next day and have talked to Mr. Bitman. The order was processed right away and quickly received. I received what I ordered. Make sure you research what you are buying and don't let the salesman change your mind without double checking."

"Nice service, very fast shipping.
I have order casio EX-V8 silver color but they run out of it, so the service contact me withing couple hours from the time I place an order and I change my order into black, it was even cheaper. The order was shipped at the same day."