"My whole experience from ordering with fotoconnection.com was great! From the moment I ordered my TV, they beat the lowest price I found on the internet. When I ordered the tv, there was also a discount on shipping which was great! Recently, I misplaced my receipt and had to contact customer service. Calvin worked diligently in providing the information I requested and it was done in a timely manner. I'm talking within the hour. Thanks Calvin for my great online shopping experience. I will definitely shop at fotoconnection again. Keep up the great work!"

"This online retriler had the best price anywhere at the time I made the purchase. My camera arrived quickly and in perfect condition, so I'm very happy with the purchase and the seller."

"I ordered a camcorder and received confirmation email saying: "Please allow 24-72 hours for order processing".
After 72 hour nothing happened so I have canceled the order and sent them message explaining my cancellation.
Next I have received very friendly and highly professional phone call from Mr. Bittman apologizing for the issue and offering very fair compensation for free."

"Update- The camera I ordered was not as advertised. It was supposed to be a brand new factory sealed Nikon D300 camera, but what they shipped appeared to be a rebuilt model in a scared plastic bag, and stuffed in a blank white box. After many calls to customer service and getting put on hold and re-directed to the so called proper person to deal with this issue, they finally told me they could not supply me with a new factory sealed model as advertised, so they then tried to have me accept the order as is, and they would throw in an extended warranty. I declined and after way to much time they offered me a full refund. At my expense, I sent it back on 4/29 for a full refund. Here it is-Three weeks later I'm still waiting for my refund ($2,199.00). I just called my credit card company to file a complaint. I hope they can get this straitened out!!

Original Review: Today I ordered a Nikon D300 camera package from FotoConnection.com. When I called to confirm the order I received assistance from a phone representative in about 5 minutes- that seems acceptable. I did however get pressure from him to buy an additional battery, which I broke down and bought it thinking I will probably need one- I don't mind kicking in for an extra battery when I believe I'm getting a very good deal on the overall camera package. That being said, I'm a little worried now after reading some of the reviews here. I hope I'm getting a brand new factory sealed USA model camera, that is fully functional and not damaged (all this was confirmed to be the case by the phone representative). I should be receiving shipment in a couple of days and I'll follow up with a complete review."

"The Samsung 52” HDTV and Sharp Convection Microwave arrived in a timely manor. I placed the order over the phone after having some questions about online ordering. Adam, the salesman, was very helpful, knowledgeable and efficient. I will be ordering again from Foto Connection. "

"Best price on line, Bobby the salesman who assisted me was excellent, I will do business with again, my wife and I enjoy and love this 67" Samsung LED DLP that arrived on time and safely."

"So, I ordered a Nikon D40 kit. Ordering was easy, but they wouldn't ship it to me until I confirmed the order. So, I called to confirm the order. Then they kept pushing other items--things that would normally be included with the camera--like the battery and charger. and other stuff that is way overpriced, like an SD card for $40 ($5 on Amazon) I told them I just wanted the kit I ordered. The guy says OK.

10 days later I called back because from the order status it looks like it hasn't shipped yet (nevermind that the site says it ships within 24 hours) and again they try pushing their overpriced stuff. This time the guy says that the camera I ordered is the "grey market" (no warranty) item and that I should warranty for $100 (nevermind that it was advertised at $379 and Best Buy could sell me the camera with warranty and battery for $450.

I told the operator that this sounded like a "bait and switch" and he hung up on me.

They will not ship the item to you unless they can tack on an overpriced warranty or charge you extra for batteries that are otherwise already in the box. You can't just buy the item advertised on the website."

"The Service has gotten better. I gave these guys a 2nd chance this month after not buying from them for a year. Thank you Calvin and John"

"Every sales person has their own marketing strategies as for Louis, my sales representative with regards to this purchase, has been easy to deal with. I purchased a Panasonic lumix dmc-sz3 camera from him at a very good price. The package arrived in good time and in proper order.

Thank you Louis and Fotoconnection!"

"I purchased a Panasonic AJ-P2C032RG 32GB P2 memory card from FotoConnection and they had the best price on the web. I got free UPS shipping and received my card on time and the service was excellent. Even got a follow up call to make sure I was pleased with my order. Would buy again off of FotoConnect without any questions."

"Excellent service. I was kept informed throughout the shipment process and was called later to confirm I received the unit and it was in working order. The unit was well packed and arrived in a timely fashion and I am very pleased with it."

"The camera is great. I purchased it to gift that to my sister. She absolutely loved it. Even she got very possessive about it, didn't let me touch it also :).
Nice pictures and easy to use."

"I placed the order and was told the product was in stock. Four days later, there was still no tracking number, so I called and found out the lens I ordered was out of stock.

Every person I spoke with at that company was rude, they couldn't even estimate when the product would be available, and when I tried to ask a question about my order, I was repeatedly cut off.

I canceled the order on the spot and won't ever bother shopping there again."

"As a not-for-profit, low budget community access television station, price and quality are both critically important to us. FotoConnection offered the right equipment at the right price, with warranty, fast shipping and great customer service. Our HD cam arrived quickly and in perfect condition, just as advertised. One accessory didn't work but was returned to FotoConnection for a prompt replacement."

"After looking at over 6 different websites. I kept coming back to FotoConnection. They had the best choice of kits to go with the Nikon D90 body that I was looking for. I received a call prior to delivery letting me know which day it would arrive and to be sure some one was there since it was an expensive item. Everything was packed well and was included as stated. I needed to replace one item because it broke during shipping and they had a new one in the mail that day. Superb service, and great to deal with customer service. "