Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

ResellerRatings
Verified
5/5

2012-12-28

"It was amazing being I wasn't sure what to expect for my first time ordering glassware online. Everything turned out perfect and I saved over $300 dollars from my last glasses and the glasses were not even designer frames like these nor fit my face as good as these. Great Job FramesDirect"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

ResellerRatings
Verified
2/5

2012-12-25

"I was very looked after by Josie, however the glasses have not arrived. "


ResellerRatings
Verified
4/5

2012-12-24

"For some unknown reason to me, they sent an invoice to me saying that I owed $20.00. Except for this, the experience was good."


ResellerRatings
Verified
5/5

2012-12-24

" Since they are a Christmas gift, I was very pleased with the fast delivery. They are exactly what I was shopping for!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-20

"Both Ladies I spoke with were very helpful, polite and professional!!

My frames are just as they described.

"


Verified
5/5

2012-12-20

"great products and very competitive prices."


Verified
5/5

2012-12-19

"All very easy. Thank you. "


Verified
5/5

2012-12-18

"EVERYONE I TALKED TO THERE WAS ERY HELPFUL, ONLY THING I ASKED AND DIDN'T GET ANSWERED HOW MUCH DOES A NEW CLIP ON COST IF I NEED 1 LATER."


Verified
5/5

2012-12-18

"My glasses are beautiful! I think the quality is fantastic and i am very happy with my new glasses! Delivery was also very fast! I would not hesitate to order from FramesDirect again! Thank You"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2012-12-18

"because, low values of return"


Verified
3/5

2012-12-17

"they shipped the items Made in China, But they Show on site same item Made in Italy"


Verified
5/5

2012-12-17

"All 3 pairs of glasses arrived intact. I love 2 of the 3. And I'm so glad I found a site with wonderful and different eyeglasses!!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-17

"I received my glasses and they were exactly what I wanted, but my no line progress lenses were too high. No problem, I called and have sent them back to have them lower it.

Thanks,
"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-12-17

"Excellent service and quality and fast shipping thanks "


Verified
5/5

2012-12-15

"Frames Direct is fast, professional and good prices. I enjoy their website."