"I believe that FramesDirect.com offers a great variety of eyeglass options and has great costumer service. However, it was not until I submitted my order online that I was notified that my frame selection was on backorder. I may have chosen a new frame had I had known that ahead of time. Though I was given the option after I had placed my order the backorder information would have been nice to know before purchasing. I submitted my order about one month ago and have still not received my purchase."

"Have used FramesDirect for the past 6-7 years. Very satisfied. Any question or issue, I have they have always resolved to my best statisfaction."

"Thank you for the excellent service, great price and great products.
Will definitely shop with FramesDirect again.
Thank you once again!

Basil
Australia"

"Navigating and ordering on the website was easy. The glasses fit perfect, excellent quality and did not take too long to receive. "

"FramesDirect was the only place that offered the style I wanted in the large size I need and at a price that was easy on the wallet. Thanks, Wynter Sturtevant"

"I ordered my glasses on 11/16/12, its now 12/1/12 and they still have not even been sent to the lab for production. It took 3 hrs for Pearl vision to make my first pair. Maybe it will take Frames direct 3 months to make my 2nd pair....Im starting to think maybe i got ripped off of 400$...."

"My experience with FramesDirect.com was satisfactory. The customer service representative that helped me with my order was pleasant over the phone and made sure to keep me up to date with my order. When my frames arrived from the manufacturer without the demo lenses I was contacted to make sure that I wouldn't mind receiving the frames without them. Overall I'm very happy and would do business with the company again. "

"I couldn't believe how simple this was! I just gave my new prescription and the dimensions off my old glasses and in less than a week, I had a beautiful new pair of Wayfarers without lifting a finger. I can't recommend this site enough: Wonderful service and beautiful quality!"

"Had a great experience with framesdirect. The customer service was on top of things with my shipments, and I always had a representative getting in touch with me. The shipping took a fair amount of time since I ordered some frames that weren't in stock, but I was kept in the loop and my glasses were great when they arrived."

"muy buena experiencia en la compra de mis anteojos de sol,definitivamente volveria a comprar en frames direct"

"Excellent service. My Oakley prescription sunglasses arrived in about 4 days and were perfect. I couldn't be happier. "

"Customer service was fantastic. Not only did I find the sizing information to be very helpful in making my selection but also a customer representative called to confirm my order and ask if I had any questions or concerns with any part of placing the order. The glasses arrived when they were expected and are an excellent fit. I will definitely use FramesDirect again."

"the website system very easy to work with, information is helpful and user friendly, basically all it takes is a eyes prescription, and your existing glasses frame dimensions that you can have a feeling of the numbers in the frame specs.
Good price, reasonable turn around time. Should have done this earlier."

"I love the service and quality that Frames Direct provides. I will definitely use them in the future."

"I ordered a pair of eyeglasses or my daughter on a Friday night and received a phone call on Saturday to follow up on the prescription. The representative I spoke with was extremely friendly and knowledgeable. My daughter received her eyeglasses in a week and she is very happy with them. I will definitely order from Frames Direct again. Excellent service and great prices."