"Everything is great❤️❤️❤️"
"Freshly has amazing meals and Omid was extremely helpful guiding me through the reactivation process! "
"I forgot to skip this week because I have no room in my freezer! Sunny got it taken care of and got my charge reversed! Thanks!"
“Hi there! I want to make sure we're not sending you meals when you're not ready for them! I'm so happy that Sunny was able to get you taken care of! I want to thank you for being part of the Freshly family! ”
"On top of the food that I get each week (which is always on time) whenever I have an issue their customer service is 12/10. They’ve refunded me when I made a mistake on my part, and they are always able to help however they can. "
“Hi Cecilia, thank you so much for sharing with us your fantastic review! I'm truly pleased to hear that you've enjoyed the meals and that our customer service was able to make an impression. Thanks again for the awesome rating and hope you'll continue to enjoy!”
"My wife and I have been Freshly customers for a year now. The meals are delicious, nutritious and well-portioned. The service is excellent, every week we get our meals overnight delivery like clockwork. If there is an issue, Freshly's customer service is prompt and helpful. We highly recommend this service to anyone who is looking to increase their healthy food intake and avoid meal prep."
“Hi, Mark! Thank you so much for your kind words and for taking the time to review us! I am so happy to hear you are enjoying the meals and that you find them nutritious and well-portioned, as well! I am also thrilled that your deliveries have gone smoothly and, if there has been a hiccup, our customer service has been there to assist you! It sounds like we are a good fit for each other, and I hope you continue to enjoy your meals!”
"As a single person, I have come to appreciate Freshly food delivery and have been using it for almost a year. I work crazy shifts and it is so nice to be able to come home and know that I can have a healthy meal in less than 5 minutes. I highly recommend this product."
“Hi Cheryl, thank you for reviewing us! I'm overjoyed to hear you're enjoying the convenience of our service! I hope you can continue to enjoy our meals for weeks to come! ”
"I have tried many of the food options, and I have never been disappointed. The menu is diverse, and the meals are packed with flavor. Customer service is wonderful. I would highly recommend Freshly to anyone."
"We've been ordering from Freshly for a couple of years now. We like their selection of easy to prepare meals...really no prep at all, just pop in the microwave and serve. Always delivered on time and well packaged. We also like the flexibility of being able to skip weeks on our schedule. We like to tell our friends about our experience and encourage them to give it a try. We are also grateful for holding the line on pricing. Not having to deal with price increases helps us stay within our budget."
“Thank you for taking the time to review us! I'm absolutely thrilled to hear we're a perfect fit! I hope we can continue to cook for you for years to come! ”
"Food is really great, and the convenience is awesome!"
“Sounds like we must be the perfect fit! Thank you so much for rating us and for sharing your experience! We hope you'll continue to have a good time with our food and service!”
"Just like the commercial on tv.... you’ll never have to cook again! Delicious nutritious meals delivered to your door packed on ice. Plenty of choices and very affordable. Great customer service too!"
"We have tried all the delivery services out there, but let's be honest, most of us are lazy. These meals are amazing tasting and just require a microwave. Anyone can do it."
“Thank you for reviewing us! I'm thrilled to hear you're enjoying the convenience oof our service and meals! ”
"I have been using Freshly for many months. The food arrives on Tuesday night via UPS. The box contains two frozen gel packs and four meals. My four meals are between the gel packs and go directly into the fridge. The food is delicious and the meals can be easily managed in their great app. "
"They (she, actually) addressed and solved my issue. No - zero! - complaint."
“Hi Kevin, thank you for sharing your experience with our customer service. We aim to please and we hope to continue that in the coming weeks! ”
"My husband and I are empty nesters. We are trying to maintain a healthy lifestyle but, neither wants the hassle of planning, cooking and cleaning up dinners. The Freshly meals that we have tried are all delicious. They arrive well packaged and reliably every week. The app is great for learning about new meals and, easily making changes to the weekly order. My husband is a fussy guy, he enjoys this food and service. We started with by trying 6 meals a week, increased to 9 and are now at 12. We would both highly recommend Freshly."
"Amazing meals and customer service!"
A rep from Freshly, Megan_M, has responded:
“HI Disney, thank you so much for your heartwarming review! While I'm happy you've enjoyed our meals, I'm bummed to hear that you're canceling. We do hope we can cook for you again in the future! And if you need any help, please feel free to reach out or email us at SocialSupport@Freshly.com.”