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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2017-08-25

Need it got it GOOD

"Easy fast reasonable price "


Verified
2/5

2017-08-25

Was very Disappointed

"When I received the new gazebo covering it was not the quality I expected..in the picture it looked much thicker and when I read that I would need to apply scotch guard that was the final straw. Very unhappy and will give it a chance to see how it holds up after I purchase the scotch guard...this is something I feel should have been added during the assembly and manufacturing process.

Was thankful that I did receive my shipment with no damage.
"

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Verified
2/5

2017-08-25

Ties broke after 3 months.

"Ties that hold down cover broke easily. Now rain collects in the front of the awning and make a nice waterfall effect if you forget to drain in before you sit down! I'm really quite annoyed at this, given the high price tag. Try to tell your kid - oh, no we can't sit on this yet. we have to wait for all the water to dry and come back in an hour. For this I paid $90? "

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Verified
2/5

2017-08-24

disappointed

"Not complaining about the service....that was okay. Material was too lightweight for our situation.
$10 to ship and $10 deducted from return is way too much.
"


Verified
5/5

2017-08-24

Very quick response!

"Very quick response! Thanks!"


Verified
4/5

2017-08-24

Very tight fit

"This canopy was very difficult to stretch across the pocket pegs. Needed 2 helpers to finally get the canopy installed. Thin fabric seems like it may not last, but hoping for the best. I wish this came in different colors other than boring beige. "


Verified
5/5

2017-08-24

nice!

"quick shipping on the product. Time will tell how it lasts but fits well. I am pleasantly surprised and pleased with the replacement cover. Would have preferred the green color but the rust color looks decent ."

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Verified
5/5

2017-08-24

No clue swing canopy

"I was given the task by my dad to find a replacement canopy for his old swing. I honestly felt it would be cheaper to buy a whole new swing. But the company was able to work with my measurements and pictures. They not only responded within minutes but the suggestion canopy was perfect. My dad was so happy and has been taking naps in the swing now. Thank you. "


Verified
3/5

2017-08-24

Good service from the employees bad logistics

"I ordered the canopy and received a confirmation that it was ready to ship, one day later i received an email telling me that the item was on back order for 6 weeks. At that time I had taken the the old canopy of and thrown away, so I now have no cover. I am pleased with the service from the ladies answering the phone, very friendly and knowledgeable.
"


Verified
4/5

2017-08-24

relacement top

"Overall satisfied. Disappointed with fit, gaps at the top too tight around bottom of frame. Is the appropriate replacement according to serial numbers. "


Verified
5/5

2017-08-23

Great Value

"it has been a year and the cabana cover still does the job and looks great even after two unrelenting Nevada summers and a couple monsoons."

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Verified
5/5

2017-08-23

Great Service

"This seller provides a great service by providing replacement top to enjoy our covers longer!"


Verified
4/5

2017-08-23

Gazebo replacement top

"We were pleased with the very quick delivery of our order and the fact that we were able to find replacement top that fit our 12x12 gazebo. However, the top is not the high quality of the original top and has already leaked in several places in the rain. We have noticed that there are several small holes in the top. We fear that it will not stand up to more than one season. The original stood up quite well for more than 6 years . It was constructed of heavy canvas and good quality rubber which kept the elements out. Because of this we were unable to give an excellent rating."


Verified
2/5

2017-08-23

Faded Cushions

"I ordered replacement cushions for some outdoor furniture I have. I was so glad to find them but the cost was way too much. So, after saving for 6 months, I decided to purchase the cushions. Everything went fine with the order but after leaving the cushions in the outdoors during the day, they faded terribly. I had only had them a few weeks, when they went from red to pink. I wish I would have known before spending that much money."


Verified
5/5

2017-08-23

"Awesome service. Prompt delivery"

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