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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2017-08-30

Very good experience.

"I was a bit reluctant to order my cover online. Checked both Garden Winds & Amazon. Garden Winds had a larger variety of colors & sizes. I measured 3 times to make sure of the size. The price was the same as Amazon & I was able to get the color I wanted with Garden Winds. I will definitely shop at Garden Winds again. "


Verified
5/5

2017-08-30

Excellent customer care

"Was looking for a replacement cover for our pergola and the customer care to help me find one that fit my specific model was simply exceptional. Will come back to this seller!!!!"


Verified
4/5

2017-08-30

Replacement

"The wrong one first, returned it and then got correct ont"


Verified
5/5

2017-08-30

Fantastic Product - fantastic reseller

"My 9x9 Pergola canopy was at least 5 times better than the original, and weighed at least 30 percent less. While installing these things is not for the faint of heart, this is not an issue with Garden Winds. The product was perfect, and fit even better than the original.

Attention to detail and quality materials. I would recommend to anyone and everyone. Excellent value for the money!
"

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Verified
5/5

2017-08-30

awning cover

"my order was processed in a great manner - actually got a discount for buying another cover and the shipment was freaky fast !!"


Verified
5/5

2017-08-30

Fast and easy

"Quick fast and easy. Arrived within 2 days without expecting shipping "

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Verified
5/5

2017-08-30

Umbrella cover order

"Garden Winds had a replacement cover for my umbrella that was purchased at Sam's Club. After a couple of emails exchanged with customer support, the exact item I needed was confirmed. The cover arrived timely and fit perfectly."


Verified
1/5

2017-08-30

swing canopy replacement

"I was treated like I was a idiot"


Verified
5/5

2017-08-30

QuicknEasy

"I knew in advance what I needed to order but the pics of the canopies could be enhanced perhaps by showing the underside of canopy to be certain correct canopy ordered. My swing has two types of canopies depending on how connected to canopy frame. Your site does explain the differences but visuals of the underside of both types of canopies are a sure way of choosing correct canopy"


Verified
5/5

2017-08-30

Talk about fast service!

"Most efficient service ever! User friendly on line site. OVERNIGHT delivery. Definitely will be repeat customers."


Verified
5/5

2017-08-30

Great

"Just what expected. Well made ."


Verified
5/5

2017-08-30

Exactly what I needed

"Order was quick and fit my swing perfectly. "

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Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2017-08-29

Did not fit.

"Easy ordering, took a while to get here, was not the correct gazebo top. Returned and awaiting credit notice. Took pictures after return have not heard back from Garden Winds 4 days later. So, problem not yet solved...."


Verified
3/5

2017-08-29

Out of stock

"I have this 3 stars because I placed an order but the items are out of stock so there hasn't been much of an experience yet. "


Verified
3/5

2017-08-29

Not enough rings

"I ordered rings for netting but there are not enough rings in a packet of the nets. No where does it state on the website that the number might be insufficient. I am not paying another $20 just to get ten more rings. Not very happy about this."