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Product & services pricing
3.64/5
Chance of future purchase:
3.94/5
Shipping & packaging:
4.53/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2017-09-02

Perfect fit

"Very good customer service. The gazebo canopy was a perfect fit."


Verified
5/5

2017-09-02

Quality Vendor

"Arrived in timely manner and quality is as good as the original. "


Verified
5/5

2017-09-02

Exactly what we were looking for over the years!

"Timely, professional & courteous. What more could you ask for?"

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Verified
5/5

2017-09-02

Best Gazebo Tops

"Website easy to navigate. Delivered on time. "


Verified
5/5

2017-09-01

Great Replacement Option

"Great customer service and very nice replacement cushions!"


Verified
5/5

2017-09-01

Replacement cushion for swing was amazing and lived up to the info given.

"We were pleased with cushion but UPS was very rough with the box. We were lucky that cushion wasn't fragile."

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Verified
4/5

2017-09-01

All most five stars

"My cover was a little tight on the grommets . So when I installed it the fabric pulled away from one grommet. I didn't contact Garden Winds as I'm to busy to deal with the problem. I suppose this will shorten the life of the cover. Maybe I will put a support patch around the grommet later. So far it hasn't torn loose any further & is holding up well. As of yet I have not installed the screens so I wont comment on them."

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Verified
4/5

2017-09-01

Garden Winds

"Website was easy to use. I ordered replacement cushions and a replacement canopy. 3 weeks since my order and no change in the order progress so I called customer service. I was told the hold up was that the canopy is on back order and the cushions will not ship until the canopies are available. The target is approximately 2 weeks. The customer rep then said their stock of cushions are starting to run low. So if the canopy becomes available and there are no longer cushions available my order will be delayed again. Not very customer focused. "


Verified
3/5

2017-09-01

Grey surprised me

"The pergola cover is good quality, but I was expecting beige like the picture. "


Verified
1/5

2017-09-01

would have been nice if I had received my order and not left on backorder for ever!!!!!

" terrible, have not received"


Verified
1/5

2017-09-01

What Happened?

"I placed an order for a canopy top on 7/26/17 and have not received my canopy top or heard anything from your company about when I can expect to receive it."


Verified
4/5

2017-08-31

New canvas life for an old pavilion frame.

"I thought we'd have to scrap the frame, but getting an after market canvas top saved us money and aggravation."


Verified
5/5

2017-08-31

Perfect Fit!

"I needed to re-cover an inherited gazebo that is 12-15 years old, with no identifying labels. The generic top from Garden Winds fit perfectly, appears to be higher quality, and was easy to install."


Verified
5/5

2017-08-31

It was excellent !! I will tell friends and neighbors !!

"The canopy fit perfect and was a better quality then the original !! Thanks !!"

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Verified
5/5

2017-08-30

Premium Service

"Very pleased with my cover and the quick fulfillment time."

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